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In the Out Door

Does outsourcing leave your computer system wide open to hackers?

By Amanda C. Kooser

Opinions expressed by Entrepreneur contributors are their own.

"Shock." That's what Arthur Aveling, president ofKing Arthur's Tools, which makes woodworking power tools, feltwhen he saw that his business Web site had been defaced. In June, ahacker hit and scrawled the message "HACKED byaLph4Num3Ric" across the top of the home page. Aveling, 54,was alerted to the problem by a customer, contacted his hostingservice, and discovered that a password had been compromised.

"I'm fortunate in that they didn't do muchdamage," says the Tallahassee, Florida, entrepreneur."The dislocation was only temporary. We never lost any orders.We never lost any business." was back to normalwith a new, more complex password in place within 48 hours.Aveling's site was just one of hundreds that were hacked thatweek, according to, a site that tracks and archivesWeb site defacements.

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