Management Buzz 11/02 Why understanding your tech employees is important; a building that inspires invigorating interchanges
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Talking to a techie requires two sets of skills. The firstbarrier is understanding their language: CAT 5, DSL, VPN, etc. Onceyou're past that roadblock, you've got to distill thebusiness benefits. Don't expect proficiency in the first areato help you understand your techie's explanation of thesecond.
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