The Importance of First Impressions

The best leaders know that communication skills are critical to success.

You may not realize how many first impressions you make in aday. The typical worker makes 10 to 12 speeches per year to staff,peers, superiors, community groups and professional associations.Most people spend more time on the telephone than they do on theirpersonal computers. According to Harvard Business Review,communication skills rate second only to job knowledge as animportant factor in a person becoming a successful leader.

Excerpted from Attracting & Rewarding OutstandingEmployees

Editor's Pick

Have More Responsibilities at Work, But No Pay Bump? Use This Script to Get the Raise You Deserve.
Black and Asian Founders Face Opposition at All Levels — Here's Why That Has to Change
Employee Experience & Recruiting

Recruiting on a Budget? Here Are 7 Ways You Can Beat the Big Companies to Top Talent

Talent can make or break a small business, which is why it's critical to do all you can to recruit the right people.

Starting a Business

Free Webinar | February 23: How Black Entrepreneurs Can Achieve Success With a Profit-First Mentality

Join us for this free webinar as two-time Emmy Award winning host of the Never Settle Show, Mario Armstrong, shares how to cultivate the mindset resilience that lead him to success. Register now →

Business News

Massive Fire At Top Egg Farm Leaves Estimated 100,000 Hens Dead. What Does This Mean For Egg Prices?

Hillandale Farms in Bozrah, Connecticut went up in flames on Saturday in an incident that is still under investigation.

Career

7 Common Obstacles Aspiring Authors Face — and How to Overcome Them

Here are a few tips that will help you start writing that book you always dreamed about.