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What Do Your Customers Think?

Take a survey and find out.

This story appears in the November 2002 issue of Teen Startups.

( - A big part of running a successful business is providing the products or services your customers want. Sounds easy enough. But when it comes down to it, how do you really know what they want?

You can ask, of course, by simply bringing it up in casual conversation or directly soliciting feedback when you're doing business. But customers don't always say what's on their mind. That's why your best bet could be a survey.

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