Got It Handled?
If your business needs to take call handling to the next level, an IP telephony system could be the answer.
By Mike Hogan •
Opinions expressed by Entrepreneur contributors are their own.
It's smaller than a breadbox, a little larger than a ream of paper. But it delivers the kind of enterprise-class call handling usually reserved for large corporations. To me, Avaya's IP Office-Small Office Edition (SOE) holds the same potential the PC did in the early '80s as a springboard for the next great leap in office productivity.
At a breakthrough price of about $2,000 (street), SOE hooks in to your office LAN, making it easy to administer up to 16 extensions and giving employees expanded voice-mail and calling options. It enables four-digit dialing and toll-free calling among similarly equipped offices or key employee homes-actually, free long distance for any traveling employee with a broadband Internet connection, even a wireless one. Incoming office calls can be routed to cell or home phones or voice mail, depending on preselected handling priorities for individual callers.
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