For Subscribers

Keep Your Cool

<b></b>

By Rieva Lesonsky

Opinions expressed by Entrepreneur contributors are their own.

For the past four days, Entrepreneur's e-mail hasbeen out of whack. It started innocently-sort of-when the phonecompany came to our building and cut some wires as they"improved" our service. (That would have been fine, ifthey had bothered to tell us first.)

After that situation was rectified, everything seemed to fallapart. I still don't really understand why, but due to aconvergence (the anti-harmonic kind) of several factors, includingequipment and worms, we couldn't send or receive withreliability. I don't think we realized how dependent we are one-mail until this happened. Even the Luddites among us (and thereare still a few) were completely thrown by this. For us atEntrepreneur, e-mail is not just a communications tool, buta vital part of our production process. Freelance writers,photographers and illustrators who send their "products"via e-mail weren't able to get through. People working at homecouldn't reliably communicate with us here at the office.Newsletters we count on to keep us informed were lost in space.It's four days after the you-know-what hit the fan, and thingsare still not back to normal.

Continue reading this article — and all of our other premium content with Entrepreneur+

For just $5, you can get unlimited access to all Entrepreneur’s premium content. You’ll find:

  • Digestible insight on how to be a better entrepreneur and leader
  • Lessons for starting and growing a business from our expert network of CEOs and founders
  • Meaningful content to help you make sharper decisions
  • Business and life hacks to help you stay ahead of the curve

Related Topics

Editor's Pick

Have More Responsibilities at Work, But No Pay Bump? Use This Script to Get the Raise You Deserve.
Black and Asian Founders Face Opposition at All Levels — Here's Why That Has to Change
Marketing

6 Ways to Wring All the Value from Your Earned Media Coverage

Press coverage can help your brand gain visibility and increase credibility — but not if no one sees it. What can you do to get more value from the media placements you've worked so hard to earn?

Thought Leaders

5 Small Daily Habits Self-Made Millionaires Use to Grow Their Wealth

We've all seen what self-made millionaires look like on TV, but it's a lot more subtle than that. Brian Tracy researched what small daily habits these successful entrepreneurs adopted on their journey from rags to riches.

Business Solutions

What Bill Gates and Steve Jobs Taught Me About Getting to Know Your Customers

Despite the push toward chatbots and technology-driven customer service, nothing can replace determining what your customers want through personal social interaction.

Business News

Out With the Kibble and In With the Steak. The World's Richest Dog Has a Net Worth of $400 Million – And a New Netflix Docuseries Too

'Gunther's Millions' is set to unpack the pooch's mysterious fortune and what those around him have done with his inheritance.

Fundraising

Working Remote? These Are the Biggest Dos and Don'ts of Video Conferencing

As more and more businesses go remote, these are ways to be more effective and efficient on conference calls.