Fight Phone Fraud

Tips to protect your business.

Many entrepreneurs think they're too small to worry aboutfighting phone fraud.

Using default passwords programmed by the manufacturer, phonehackers can easily break into unused voice-mail boxes and rack upthousands of dollars in toll charges. Make sure all phoneextensions, whether in use or not, are password protected.

Be especially careful when using long-distance calling cards.Thieves, known as "shoulder-surfers" observe callers asthey punch in their account numbers in public or other unsecuredareas.

The best way to protect your business from phone fraud is toanalyze your bills as soon as they arrive. Look for unusual callingpatterns, excessive calls to certain areas, and be particularlyalert to calls to the 809 area code in the Caribbean.

Excerpted from Get Smart: 365 Tips To Boost Your EntrepreneurialIQ

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