Subscribe to Entrepreneur for $5

For The Record

Don't get burned when you make a verbal agreement.

This story appears in the July 1999 issue of Entrepreneur. Subscribe »

You've probably closed lots of deals over the phone. Most of the time, the projects pan out and you're paid. But sometimes you'll run across someone who denies a deal was made and refuses to pay the invoice. In the past, you'd simply be out of ; it was your word against theirs. But now, thanks to computerized voice-logging systems, you can have an incontrovertible record of deals and transactions made over the phone.

Prices vary for these logging systems. For instance, Monrovia, 's DynaMetric ( prices its record/playback system at $59.95, while Record/Play Tek Inc. ( of Bristol, , offers a system that starts at $750 per user. The primary difference is the level of service from the company. Record/Play Tek will integrate the system for you, while DynaMetric's system is usually installed by the user.

Continue reading this article - and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.

Entrepreneur Editors' Picks