McDonald's Refutes Rumors of Franchise Consolidation

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Oct 8, 2001

Oak Brook, Illinois-McDonald's Corp. spokespeoplehave denied a pressreport indicating that the company plans to consolidate itsfranchise system into the hands of fewer franchisees to purgeunderperformers, boost corporate profits and improve customersatisfaction.

In denying that there are specific targets for any franchisereductions, McDonald's appeared to confirm that it will soondeploy a more stringent grading system in a bid to improve customersatisfaction. -Nation's Restaurant News

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