Tell Them How They're Doing

Don't forget to express your appreciation for a job well done.

Too often, managers treat employees like missiles that can belaunched at a target and need to be checked only if the resultingexplosion misses the target. In fact, employees need frequentpositive reinforcement to let them know they are doing a good job,and to encourage them to keep it up. In practical terms, you shouldlet every employee know about something he or she has done well atleast once a week. Recognition costs you nothing to dole out butcan be an important tool in your management kit.

Excerpted from Grow Your Business

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