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Stretching Your Dollars

How to get the most from your minimum-wage employees.

This story appears in the March 1998 issue of Entrepreneur. Subscribe »

Getting top-notch performances out of minimum- wage workers is achallenge--but it is possible, says Robert K. McIntosh, author andpublisher of Minimum Wage, Maximum Results. He offers thesetips for managing your minimum-wage employees:

  • Understand what motivates each employee. McIntosh calls it the"hot button concept"--if you know what makes someoneperform, you can provide the appropriate inspiration.
  • Determine your expectations and communicate them clearly.People can't do what you want them to if they don't knowwhat that is. Be sure you know what you expect from your employees,then be sure you've made that clear.

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