All Systems Go
Sure, integrating your front- and back-end systems might be a headache--but it's well-worth the effort.
You're probably dreaming about the day when your website will seamlessly integrate with your accounting, inventory and customer management back-end systems. With such a setup in place, your site can become the focal point of contact with customers, consolidating your entire history with them-from tracking packages, reviewing past orders and viewing sales quotes to answering FAQs and logging support calls.
You're not alone. This dream has yet to become a reality for many e-tailers. Instead of a seamlessly integrated solution, most still use a system thrown together when they first set up shop. Information is stored in separate accounting, warehousing or customer support systems, interfering with productivity. Tying these systems together might not be easy, but it should be a top priority for your e-business.
Continue reading this article - and everything on Entrepreneur!
Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.
Entrepreneur Editors' Picks
-
This Co-Founder Was Kicked Out of Retailers for Pitching a 'Taboo' Beauty Product. Now, Her Multi-Million-Dollar Company Sells It for More Than $20 an Ounce.
-
Have You Ever Obsessed Over 'What If'? According to Scientists, You Don't Actually Know What Would Have Fixed Everything.
-
After He Was Fired From the UFC, This Former Fighter Turned His Passion Into a Thriving Business
-
Most People Don't Know These 2 Things Are Resume Red Flags. A Career Expert Reveals How to Work Around Them.
-
How One Woman Turned Pandemic-Induced Boredom and a Makeshift Garage Art Studio Into a Thriving Franchise
-
Use These 4 Self-Care Rituals for More Resilience and Less Depletion
-
Shark Tank's Barbara Corcoran Wants to Invest in 'Someone Who Probably Needs a Good Shrink Instead of a Business'
