Resources 10/03
Web sites, organizations, events and more to grow your business
Administration onAging
www.aoa.gov
Targeting an older demographic? The Administration on Aging, adivision of the Department of Health and Human Services, providesinformation about the Older Americans Act, grant programs,statistics, housing and nutrition, and other resources to help youreach seniors.
Customerretention.com
www.customerretention.com
This site consults to small and large companies on customerretention. You can read up on customer loyalty strategies, testyour customer sensitivity quotient, and browse the site's storefor products to make your business more customer-friendly.
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