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Oh, Behave!

Minding your manners in business correspondence

learn more about Gwen Moran

By Gwen Moran

Opinions expressed by Entrepreneur contributors are their own.

Once upon a time, if you wanted to reach out to another personproperly, you put pen to paper. Today, the myriad outreach optionswould make Emily Post shudder. How is the well-manneredbusinessperson to correspond? Try these rules of thumb:

Computer-personalized letters: Instead of "Dear Siror Madam" in mass-mailed letters, use PC-personalized lettersto communicate to large audiences. Make sure spellings, titles andaddresses are correct before you do your mail merge.

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