If You Don't Have Anything Nice To Say
.say it anyway - but make it constructive, says psychologist Hendrie Weisinger.
By Scott S. Smith •
Opinions expressed by Entrepreneur contributors are their own.
Hendrie Weisinger, a psychologist who dubs himself a"critiqueologist," has written the book-severalcritically acclaimed ones, actually-on how to productivelycriticize in the workplace. He points out that the way criticism isusually given doesn't get the results we want: improvement inbehavior, either that of our employees or, in the case of customerstelling us what we're doing wrong, of our own.
From explaining timing in critiquing performance to theimportance of doing so in a calm manner, Weisinger outlines therules in his latest analysis, The Power of PositiveCriticism (AMACOM). We asked him to criticize, well,criticism.
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