- 2021 Franchise 500 Rank
#21 Ranked #50 last year
- Initial investment
$437K - $1.3M
- Units as of 2020
504 23.5% over 3 years
About Pet Supplies Plus
More from Pet Supplies Plus
Who We Are
For over 30 years, Pet Supplies Plus has been a leader in the pet supplies retail industry and our mission to be America’s Favorite Neighborhood Pet Store has never wavered. We believe that while many brands come and go, one thing that will never go out of style is the love we have for our pets, the extent we will go to get them what they need and the importance of being the go-to store for expert advice and best-in-class customer experience. This belief has enabled us to grow to over 560 stores in 36 states. What makes a Pet Supplies Plus franchise opportunity even more remarkable is that a Pet Supplies Plus franchise store averages $2.2M* dollars annually.
Pet Supplies Plus is proud to be ranked #21 in Entrepreneur Magazine’s Franchise 500 and #1 for the pet industry for the seventh year in a row.
*According to Pet Supplies Plus 2020 FDD.
Who are we looking for?
Pet Supplies Plus welcomes driven, business savvy entrepreneurs who love pets to join their front running team. Franchise Owners come from all different professional backgrounds including working for Fortune 500 companies, for the military, as multi-concept franchise owners looking to expand their business profile and as people looking for an active retirement plan.
We look for individuals that are values oriented and have some of these following traits:
- Unwavering desire to succeed
- Aggressive pursuit of growing the business
- Great management skills
- Understanding of the benefits and obligations of a franchise relationship
- Successful record of accomplishments in business
- Appreciation for the overriding importance of customer engagement and great customer service
- Business Established: 1987
- Franchising Since: 1990
- Total Units: 450+
- Franchised Units: 500+
- Initial Franchise Fee: $49,900
- Veteran Discount: 20% off initial fee
- Royalty Fee First 12 Months: 2%
- Royalty Fee After 12 Months: 3%
- Liquid Net Worth: $200,000
- Net Worth: $600,000
- Incentives: $6,000 discount on franchise fee for qualified veterans
- Franchising Since
- 1990 (31 years)
- # of employees at HQ
- Where seeking
This company is seeking new franchisees throughout the US.
- # of Units
- 504 (as of 2020)
Information for Franchisees
Here’s what you need to know if you’re interested in opening a Pet Supplies Plus franchise.
Financial Requirements & Ongoing Fees
Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.
- Initial Franchise Fee
Definition: The initial fee paid to a franchisor to join their system
What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.The franchise fee is an up-front (one-time) cost that a new franchisee pays to the franchisor. This fee is usually due at the signing of the franchise agreement and covers the right to use the franchisor's trademarks, name, and related business systems.
- Initial Investment
- $436,600 - $1,312,700
Definition: The total amount necessary to begin operation of the franchise
What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital. This is outlined in a chart in Item 7 of the FDD, showing a range of possible costs from low to high.
- Net Worth Requirement
Definition: The minimum net worth you must have in order to qualify to become a franchisee of this company
What you need to know: Net worth is the value of a person's assets minus liabilities. Assets include cash, stocks, retirement accounts, and real estate. Liabilities include items like mortgages, car payments, and credit card debt.
- Cash Requirement
Definition: The minimum liquid capital you must have available in order to qualify to become a franchisee of this company.
- Veteran Incentives
- 20% off franchise fee
Definition: A discount or other incentive offered to military veterans who buy a franchise with this company.
- Royalty Fee
Definition: A ongoing fee paid to the franchisor on a regular basis.
What you need to know: Most franchisors require franchisees to pay an ongoing royalty fee, which is detailed in Item 6 of the FDD. This fee is typically a percentage of weekly or monthly gross sales, but may also be a flat weekly, monthly, or annual fee.
- Ad Royalty Fee
Definition: An going fee paid to the franchisor on a regular basis to support advertising or marketing efforts.
What you need to know: This may also be called advertising fee, marketing fee, brand fund fee, and more, but the basic purpose is the same-- to support promotion of the brand systemwide. As with the royalty fee, it is detailed in Item 6 of the FDD, and can be a percentage of weekly or monthly gross sales or a weekly, monthly, or annual fee.
- Term of Agreement
- 10 years
Definition: The length of time your franchise agreement will last.
What you need to know: Franchise terms are typically anywhere from 5 to 20 years in length, but are sometimes instead dependent on factors such as the term of your lease. Once your term is up, you may have the option to renew your agreement, typically for a smaller fee than the original franchise fee.
- Is franchise term renewable?
Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.
- Third Party Financing
- Pet Supplies Plus has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory, accounts receivable, payroll
Training & Support Offered
Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.
- On-The-Job Training
- 80 hours
- Ongoing Support
Purchasing Co-opsNewsletterMeetings & ConventionsToll-Free LineGrand OpeningOnline SupportSecurity & Safety ProceduresLease NegotiationField OperationsSite SelectionProprietary SoftwareFranchisee Intranet Platform
- Marketing Support
Co-op AdvertisingAd TemplatesRegional AdvertisingSocial MediaSEOWebsite DevelopmentEmail MarketingLoyalty Program/App
Additional details about running this franchise.
- Is absentee ownership allowed?
Definition: Absentee ownership means that the franchisee does not actively work in the franchise business or manage day-to-day operations.
- Can this franchise be run from home/mobile unit?
Definition: The business can be run from your home and/or a vehicle, and it is not necessary to have a retail facility, office space, or warehouse.
- Can this franchise be run part time?
Definition: This business can be run by the owner on a part-time basis (less than 40 hours per week) and/or as a side business; it is not necessary for the business to be open/run full-time.
- # of employees required to run
- Are exclusive territories available?
Definition: An exclusive territory is a fixed area in which you are given the right to operate and in which no other units of the same franchise may be opened.
What you need to know: Territory size may be based on factors such as radius, population size, zip codes, and more. Details can be found in Item 12 of the FDD.
Franchise 500 Ranking History
Compare where Pet Supplies Plus landed on this year’s Franchise 500 Ranking versus previous years.
Curious to know where Pet Supplies Plus ranked on other franchise lists? Find out below.
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