Problem Solvers with Jason Feifer features business owners and CEOs who went through a crippling business problem and came out the other side bigger and stronger. Feifer, Entrepreneur’s Editor in Chief, pulls these stories out so other business can avoid the same crippling problems.
Hear the dynamic voices behind our featured podcasts. Our hosts interview experts in the field, founders who solved real problems in their businesses, sports icons that translated their success on the field into serial business achievements, and influencers that help us understand what makes excellence possible.
1208 Will This $250m+ Valuation Company be DeFacto Security Rating Standard?
Dr. Yampolskiy is a recognized expert in the security field. He is CEO of SecurityScorecard, the leader in security ratings, used by hundreds of customers like GE, McDonalds, Pepsi, AllState, AIG, Bank of NY Mellon, and others. Before founding Security Scorecard, he was the CISO at Gilt Groupe, and has held lead technologist and security roles at Goldman Sachs, Oracle, Cinchcast, and Microsoft. Yampolskiy is a published author and active speaker in the security and software development communities. He has a Ph.D. in Cryptography from Yale University.
1207 How This Author Launched $800k+ Conference and Research Revenue Stream
1206 He Helps B2B SaaS CEO's Launch User Conferences
Simone Vincenzi, known as The Experts Strategist, is the co-founder of GTeX, Forbes, Entrepreneur Magazine and Huffington Post contributor, TEDx speaker, Host of the podcast Explode Your Expert Business, author of 3 life-changing books. Simone is passionate about turning experts into authorities using his signature EXPLODE YOUR EXPERT BIZ programs. Every year he speaks in front of more than 5,000 business leaders, which included sharing the stage with Les Brown, Dr John DeMartini, Simone Sinek, John C. Maxwell and many more. He has also organised over 600 events, including Gary Vee speaking from York Hall boxing ring, and he is currently speaking in more than 200 stages every year. Following his passion for making an impact on the younger generation, he also partners with the largest youth organisations in the UK, helping them deliver more effective courses and training. Simone cannot live without 3 things: Speaking, basketball and playing his Didgeridoo.
1205 The Art of Your First $3k in ARR with Ukrainian CEO Vladimir Polo
Vladimir launched his first SaaS-startup in 2014. Created his first customer academy for that startup and when he saw that a lot of people wanted to have the same academy, he decided to pivot his startup and in 2016 founded an academy builder for SaaS-companies.
1204 $30m ARR Cloud Backup Company Almost Bankrupt from Thailand Floods
Gleb Budman is co-founder and CEO of Backblaze, which he and his team grew to $20m in revenue and profitability, while building one of the largest and most cost-efficient cloud storage systems on the planet. Previously, Gleb led two product teams from pre-funding through acquisition, and founded three companies.
1203 SEMRush to hit $80m ARR This Year, Here's How
As Chief Strategy Officer Eugene helped SEMrush to more than triple it’s revenue in less than 2 years and raised over $40m from Tier 1 VC firms. Before joining SEMrush Eugene was a partner at Target Global, pan-european growth stage venture fund that invests in consumer Internet space. There Eugene was in charge of US pipeline and invested in number of notable companies including Blue Apron(IPO), Lyft and Juno(acquired by Gett) Eugene started his VC career as Senior Associate and then Partner at Foresight Ventures. Foresight Ventures was focused on early stage US technology companies. Fund generated number of profitable exits over three years and was ranked top 10 Russian VC firm by Forbes in 2013.
1202 He Raised $20m+ in First Company, Now Bootstrapping in B2B Sales Tech Space, $1m in ARR
I'm the CEO at Siftrock. I joined as ex-post-facto co-founder in Oct 2016. I'm passionate about all things related to SaaS marketing and sales. Previously founder and CEO at Simply Measured in the social analytics space. Also a BOD member at Bizible - leader in b2b marketing attribution.
1201 How he sold customers before hiring first head of engineering
Max Armbruster is the founder and CEO of Talkpush, the leading messaging recruitment platform. Max is a serial entrepreneur, and has sold his last three companies, most recently a recruitment SaaS company. Max has 17 years of international experience in the US, Europe and Asia, and has held strategic roles at SAP, CNET Networks and AT Kearney.
1200 How He Got First 250 Customers, $65k in MRR from South Africa HQ
CEO of ProcurementExpress
1199 Bootstrapping your way to your first $10k in MRR
43yo engineer, married, 3 children, living on a farm in North Denmark. Built up a top App agency from 2008 with 15 employees and produced over 120 apps for top danish companies. Sold the company and co-founded PRE.DO to help companies to capture, create overview and progress on ideas from their employees.
1198 He's done $2b in Transaction Volume, Here's How he Pitches
1197 Sell your video content directly to your audience, $4.5m invested so far
JP Fatta is the Founder of StreaMe with a mission to leverage technology to create new entertainment experiences. He has personally funded and operated multiple startups including a production company creating non-scripted TV shows. He is talented in the creation and deployment of cross-functional teams to launch concepts to market.
1196 How CloudCheckr Drives 145% Net Revenue Retention Annually
Aaron is the co-founder & CEO of CloudCheckr, the cloud management company. A serial entrepreneur, he has founded and sold three successful startups. An acclaimed speaker and author on technology topics 'Enterprise 2.0 and the Oracle Security Handbook' Aaron has been awarded multiple patents in database security and social media.
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company
Marc Zionts has successfully led companies since 1987 and is the CEO of Automated Insights, a Vista Equity Partners owned company. Zionts is an Independent Board Director for Pivot 3, TEOCO, and Friends of the Earth. Besides enjoying time with family, Zionts is an avid outdoorsman and accomplished bicycle racer.
1194 Screenrecord Testing Tool Hits $1m+ in ARR, Under 2% Logo Churn Monthly
Florian is CEO of Usersnap which helps digital businesses to get feedback, track issues, and create successful products. Companies like Google, Facebook, Dow Jones, and Microsoft trust Usersnap to get actionable insights. Florian is an enthusiastic entrepreneur and founded several companies. He has over a decade hands-on experience building SaaS businesses and delivers on rapid organizational expansion. Most recently, he has been participating in the Salesforce Incubator to launch Usersnap globally.
1193 Now Anyone Can Use the Tech He Used to Build His $100m eCommerce Brand
John James is the co-founder and Chief Executive Officer of Engine: a cloud-based eCommerce platform focused on creating the best experience for both merchants and consumers.A serial eCommerce entrepreneur, John started his first eCommerce business in his college dorm room in 1994 and financed his medical school education with the proceeds. Since then, he has built and sold multiple businesses including Acumen Brands: a company that raised $100 million in venture capital as it grew to dominate the country wear market in the late 2000's.
1192 HIPPA Copmliant Email Tool Breaks $1.2m in ARR
Hoala Greevy is the Founder CEO of Paubox, a B2B SaaS startup that focuses on being the easiest way to send and receive HIPAA compliant email. The company is located in San Francisco and has over 1,000 customers in all 50 states. Hoala likes to go kayak fishing on his spare time.
1191 How Bootstrapped Time Tracking CEO Drives 100% yoy Growth, $3.8m in ARR
Dave Nevogt is the co-founder of Hubstaff.com which helps teams communicate better through automatic time tracking and activity tracking. Heâ€™s been running online businesses since he was 23, and now manages a team of 40 remote employees. Dave has been honored as one of Indianapolisâ€™s top 40 under 40 entrepreneurs, and focuses on teaching others to manage remote teams.
1190 The 1 Metric GitLab CEO Follows Thats Driven $10m+ in ARR
Sid Sijbrandij is the CEO and co-founder of GitLab, a software company that supports the entire DevOps lifecycle in a single application. Originally a computer programmer for a personal submarine company, Sid was first introduced to GitLab while working as a (self-taught) Ruby programming developer. Under Sid's leadership, GitLab has grown from 49 to 267 employees, closed $20 million in Series B funding and delivered on promises to solve the complete developer lifecycle.
1189 Sococo is a Visual Slack doing $240k MRR, 60% yoy Growth
Marc Kirshbaum is a business leader, strategic advisor and board member to companies in healthcare, software and information technology. Marc is retained by investors, founders and CEOs to build, grow and turn around businesses that will deliver sustainable and measurable results for investors, employees and customers. Marc has been serving as the CEO of Sococo since August 2017.
1188 Pega About To Hit $1B in ARR as 30+ Year "Overnight Success"
Alan Trefler is a visionary leader, a technology change-agent, an innovative philanthropist, a chess master, and a trusted advisor to business executives around the world. He founded Pegasystems to change the way the world builds software. Today, the company employees nearly 4,500 people around the world and has a market cap of almost $5B.
1187 The Chinese Gave Him $50M For Orally Delivered Insulin Capsul Idea, Will It Take Off?
Nadav Kidron is the CEO & Director of Oramed Pharmaceuticals, which he co-founded in 2006 to bring oral insulin to the millions of people with diabetes. Kidron holds a bachelor’s degree in law and an international MBA. He’s a member of the Israeli Advanced Technology Industries, and an international lecturer on Israel’s entrepreneurial and innovative culture.
1186 Why Assembla Sold to Venture Equity Firm, Using GDPR to Hit 60% yoy Growth
As the CEO of Assembla, Paul Lynch is responsible for driving the strategic direction of the company. Prior to Assembla, Paul held multiple executive roles within cloud businesses where he drove revenue growth and international expansion. Paul has a Marketing degree from Dublin City University and is fluent in Spanish.
1185 Bagalore Based Cisco Engineer Quits To Help You Build B2B Apps, $7k MRR
A tech entrepreneur who is always up to something. Studied at IIT Kharagpur (India) and started the career as a software engineer at Cisco. Moved into product management role there and then joined a small startup Calm.io. Calm.io got acquired by Nutanix. Has witnessed the Nutanix IPO and has a software patent filed in his name. Currently, he is working on his new venture Clappia that bridges the business apps innovation gap.
1184 California Mom Bootstraps HR Tech to $5m in ARR
Reena, a serial entrepreneur and philanthropist, interestingly dove into entrepreneurship when most women take a career break, after her first child was born. She began with a staffing company, Avankia, then moved on to TargetRecruit, the most innovative talent management platform built on the Salesforce platform, that modernizes the recruiting cycle at organizations, from front to back office. Reena was featured as CRN's 2016 Women of the Channel, in Entrepreneur Magazine, Power 50 Solution Providers and much more. From supporting girls education to providing job opportunities to stay-at-home mom's at her firm, Reena always strives to do her part to support women. In this pursuit, she has embarked on the journey of Mom Relaunch- an initiative to bring women on a career break back into the workforce. Mom Relaunch is a one-stop solution for moms to have a fulfilling and sustainable career in the HR and IT industry.
1183 Why 200 Enterprise Clients Pay Him $10m+ to Scale Video Production
1182 Supercharged Mailchimp for Ecommerce passes $2m in ARR, Bootstrapped
Rytis Lauris is the Co-founder and CEO of Omnisend, the powerful marketing automation platform that’s focused on moving ecommerce marketers beyond the generic email marketing tools. Rytis is a successful entrepreneur who has spent the last 10 years building and driving a few startups which has brought him to ecommerce field.
1181 How MovableInk Broke $40m in ARR with 1 Pricing Axis to Drive Expansion Revenue
Vivek co-founded Movable Ink in 2010 and has led the company through rapid growth to a leading market position with 200+ employees serving 500 of the most innovative consumer brands. Through his leadership, Movable Ink is helping digital marketers embrace a visual world with intelligent creative that adapts at the moment of engagement. Prior to co-founding Movable Ink, Vivek headed Eastern North America and EMEA sales for Engine Yard. Earlier in his career, he held senior engineering roles at Blue Martini and Cisco Systems. Vivek graduated with a B.S. in Computer Science from the Rensselaer Polytechnic Institute.
1180 How He's Making $30m/Quarter Mining Ethereum Blockchain
Harry has extensive contacts and experience in Canada's capital markets. He served as Managing Director of Macquarie Capital Markets Canada Ltd. from 1985 to 2015 and as Managing Director of Espresso Capital from 2015 to 2017, investing in and advising startups in the technology and natural resources sectors. A cryptocurrency evangelist since 2013, Harry is the founding CEO at HIVE and is responsible for the company's overall vision.
1179 Why Co-Founder of $20m ARR Company Took Sabbatical to Write "Dream Teams"
Shane Snow is an award-winning journalist, celebrated entrepreneur, and the bestselling author of Smartcuts and the forthcoming DREAM TEAMS (June 2018), as well as the co-author of The Storytelling Edge. He is co-founder of the content technology company Contently, which helps creative people and companies tell great stories together, and serves on the board of the Contently Foundation for Investigative Journalism. Snow's writing has appeared in Fast Company, Wired, The New Yorker, and dozens more top publications. He is a Fellow of the Royal Society of the Arts and a recipient of Columbia University's Innovator Award for furthering the cause of journalism. He’s been called a “Wunderkind” by The New York Times, a “Digital Maverick” by Details, and his work “Insanely addicting” by GQ—though he wishes they had been talking about his abs.
797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Irv Shapiro. He’s responsible for the overall business strategy and corporate leadership as the CEO of DialogTech. DialogTech provides the industry a leading, actionable, marketing analytics platform for businesses that value inbound sales calls. The company was named an Inc 500 company in servicing close to 5000 businesses worldwide—ranging from emerging companies to the world’s largest enterprises. Famous Five: Favorite Book? – Purple Cow What CEO do you follow? – Jeff Bezos Favorite online tool? —The Top Inbox How many hours of sleep do you get?— 6.5 If you could let your 20-year old self, know one thing, what would it be? – “I should have stayed in architecture school” Time Stamped Show Notes: 02:04 – Nathan introduces Irv to the show 02:51 – DialogTech is Irv’s third rodeo in the industry 03:10 – Metamor Technologies is a system information business that built large office systems 03:35 – It scaled to 500 people and was sold to Corestaff 03:51 – It was sold in 1997 for $38M 04:11 – After Metamor, Irv started Edventions which was in the early days of the internet when schools were concerned about internet safety and its environment 04:40 – Edventions provided a safe internet environment 04:51 – In 2000, everything crashed and it was sold to Edison Schools 05:17 – DialogTech’s team size is 150 05:20 – Current revenue is at $40M 05:25 – 2016 revenue was $35M 05:30 – DialogTech raised a total of $60M 05:45 – DialogTech did their A round in July of 2007 06:15 – DialogTech helps companies who receive inbound calls to become more effective, efficient and close more sales 06:37 – DialogTech does four things technology-wise: 06:59 – It tells the customer’s behavior on your website 07:04 – The data then can be used by the marketing team 07:33 – An example of this is a life insurance call 08:18 – Tracking is by a unique phone number 09:38 – When a website is visited, a unique phone number is shown 10:14 – DialogTech is a SaaS model, but is in essence a cloud model 10:32 – Charges vary if the calls are in a batch or if it is an unlimited plan 10:37 – Customers pay between $150K a month to over $100K a month 10:55 – DialogTech has almost 5K customers 11:19 – Irv shares a growth tactic they tried that didn’t work 12:36 – They sent burner phones to over 200 marketing executives that have videos on them that will play after opening the phone 12:55 – They’ve spent over $20K for the campaign but they were not able to get a single sale 13:20 – Annual logo churn is around 8-9% 13:35 – Monthly revenue churn on the enterprise side is around .4% 13:47 – DialogTech has around 98% revenue retention 14:59 – 3K of their 5K customers are legacy customers who are at a lower price point 15:09 – Irv believes that they will reach $40M in revenue by end of 2017 15:30 – The volume of calls that DialogTech processes requires a technology that needs funds 15:55 – Gross margin is around 65% 16:38 – CAC depends on segment 16:43 – Gross margin payback is 18-24 months 16:59 – Irv explains how they compute it 17:45 – LTV is 5-7 years for enterprise customers 18:13 – DialogTech has around 40 engineers, 50 in sales overall, 12-15 customer support, and the rest in back end 19:50 – The Famous Five 3 Key Points: Target goals can be reached with a consistent model and growth tactics in play. We learn from our mistakes, so don’t be afraid to make them. Weigh the pros and cons of raising capital; if there is a need, then go for it. Resources Mentioned: Simplero – The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost. The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives
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