Problem Solvers with Jason Feifer features business owners and CEO’s who went through a crippling business problem and came out the other side happy, wealthy, and growing. Feifer, Entrepreneur’s Editor in Chief, pulls these stories out so other business can avoid the same crippling problems.
Hear the dynamic voices behind our featured podcasts. Our hosts interview experts in the field, founders who solved real problems in their businesses, sports icons that translated their success on the field into serial business achievements, and influencers that help us understand what makes excellence possible.
1153 We just passed $4m in ARR, considering a raise for CPG CRM tool
Allen Bonde is VP of marketing at Repsly, and an advisor to several start-ups. He also held executive roles at Placester, OpenText, and KANA, and was co-founder at Offerpop (now Wyng). He has been a consultant at McKinsey and Yankee Group, and started his career as a data scientist. An avid speaker (on 4 continents) and writer, he blogs at Small Data Group.
1152 How Screenful monopolized Trello marketplace to drive $15k in MRR
Technologist & entrepreneur with a passion to product design, founder of Screenful (https://screenful.com). Before founding Screenful, I spent a decade building machine learning models for user analytics, content recommendation, and ad targeting. I co-organise Helsinki Business Analytics meetup and Atlassian User Group Helsinki. In my free time, I enjoy snowboarding and juggling.
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo
David Rusenko is CEO and co-founder of Weebly. Created in his Penn State dorm room in 2006, Weebly now hosts 50 million entrepreneurs in 225 countries around the world. He's helped scale the company to 300+ employees in 5 global offices. He's dad to a 1.5 year old and his hobbies range from stunt car driving to roaring game of bridge with his mother-in-law.
1150 Detroit Based Referral Program software passes $600k in MRR
Jeff Epstein is the founder and CEO of Ambassador (getambassador.com) a 40 person, venture-backed startup headquartered in metro Detroit. Ambassador provides relationship marketing software to some of the world's most recognizable brands. A lifelong entrepreneur, Jeff's first internet startup was in 2000 and provided online food ordering for college students. Jeff ran this startup while earning his BA from Michigan State University. While earning his J.D from Chicago-Kent School of Law, Jeff started an affiliate marketing company which he later sold before graduating to allow himself to pay off his law school loans.
1149 My investors kicked me out of my company, now personality tool at $1m+ ARR
Founder of Crystal for the past 3 1/2 years. Started multiple businesses before then, including an event software company (Attend.com), a pizza box advertising agency, and a bed bug extermination company. Private pilot, songwriter, runner, and local diner regular.
1148 We've passed $10m in ARR helping companies make sure their analytics are working
1147 We make $200k/mo helping people find financial products
Miron Lulic is founder and CEO at SuperMoney, a leading financial services comparison platform. Millions of people trust SuperMoney to shop for financial products and transparently compare their options in real time. Prior to SuperMoney, Miron was a co-founder at LoanNow, a direct online lender. Miron also helped to launch Optima Tax Relief where he lead digital marketing and product development efforts as VP of Digital. In 2015, Optima was named the #3 fastest growing company in America (#1 in financial services).
1146 How Joomla Pays Bills With $0 Revenue, Opensourced
1145 How Eero is Locking Down Distribution Channel for "Home Automation Wars" With $100m
Nick is the CEO and co-founder of eero. Prior to eero, Nick worked at McKinsey & Company and then Menlo Ventures, where he sourced investments in startups such as Betterment, Periscope, and Ansible and worked with portfolio companies like Uber, Dropcam, and Roku. Frustrated by the WiFi solutions on the market and unable to find a better solution, he set out to build eero with his co-founders Amos Schallich and Nate Hardison. Nick is originally from Chicago, graduated from Stanford with a BS in Management Science & Engineering, and currently lives in San Francisco with his wife.
1144 Why I sold my profitable, bootstrapped $5.5m ARR company
Elastic Grid enhances the partner experience by delivering a scalable, easy-to-use channel marketing platform backed by personal support. The result is programs that meet the individual needs of each partner, increased campaign adoption rates, and measurable ROI that channel teams depend on
1143 Eloqua Founders Launch New Relationship Tool, $600k ARR first 5 Months, $7m Raised
Paul is the CEO and Co-founder of Nudge.ai, a relationship intelligence platform that helps businesses find and grow the right relationships to drive revenue. He is a successful technology executive who has run Services, Customer Success, Account Management, Support and Product Management teams. As part of Eloqua's executive team, Paul helped lead the company from $0 to over $100 million in revenue, then through IPO and a successful acquisition for $957 million by Oracle. He's a firm believer that company culture trumps strategy every time, and that storytelling is an essential part of creating a business. He has a successful track record as a leader with a strong focus on sales and customer engagement.
1142 Why went public, then sold to Vista for $564m on $100m in ARR
CEO of Xactly Corporation. Seasoned executive with more than two decades of successful senior management experience at both early-stage and public companies. Noted industry expert in issues relating to sales performance management, sales compensation, commission, employee engagement, incentive compensation, benchmarking, big data and software-as-a-service (SaaS) delivery models.
1141 Not shopify, not stripe, $2b+ in transaction volume processed
1140 I only work 17 hours per week, don't trust Google, and make $1.7m+
John has helped thousands of entrepreneurs succeed in their business by doing outsourcing differently. He created and runs OnlineJobs.ph, the largest website for finding Filipino virtual workers, with over 500,000 Filipino resumes and over 100,000 employers from around the world using it. He works about 17 hours per week, choosing to spend his time with his family rather than working.
1139 We're about to close $5m round for our sales document tool
CTO & co-founder at TILKEE, Timothée has an engineering background. As the original founder of oXfoZ, he managed complex web-based projects. He was also a project manager at Traveldoo and carried out several missions for "Doctors Without Borders" as a volunteer. His last challenge was launching TILKEE with Sylvain Tillon in 2012 as the technical director.
1138 Goldman almost sold us for $12m, thankfully it failed
I'm a life-long entrepreneur, and have been building software for over 20 years. I co-founded Shopper Approved In 2010. In 2016 we made the Inc. 500. In 2017 we made the Inc. 500 again, and we were also #7 on the Utah 100 list - all with no outside funding or investors.
1137 David Skok Matrix Partners on Hubspot Pricing Axis, Category Leaders, $100b Softbank Fund
1136 Outreach.io CEO: "We'll hit $10m/quarter in 2018" with focus on ARPU expansion
1135 This app lets you use real money to compete with your friends in crypto, stocks
I describe myself as a recovering investment banker. I run a startup that is helping people invest together with those they know and trust. While I have devoted time across several sectors, the common threads are financial services and capital markets. I have extensive experience in the formation, structuring and financing of public and private companies. Transactions across international capital markets have provided me with considerable insight into valuation, positioning and strategy. I leverage this to contribute to the development and growth of successful businesses.
1134 Ad Network Pivots to On Demand Video Generation
Loren has spent the last 18 years involved in building consumer-facing applications, monetizing page views and working with publishers. He brings extensive start-up experience and leadership to his role as CEO of Answer Media. Previously, Loren was part of the management team at iModules Software, a start-up technology provider that sold to private equity and later with Litmus Media, an online search advertising start-up that was acquired by Inuvo (AMEX:INUV).
1133 How to slowly quit corporate, code your platform and land your first customer
I am an entrepreneur at heart. I love creating things and finding new and innovative ways to improve the quality of our lives, the way we run our businesses, and to make our world a more efficient place. My background is in Genetic Biology clearly I have take a few twists and turn in life, but I love meet new people, learning about what they are working on and discussing new ideas.
1132 How He Plans to Take on Moz, SEMRush, with 1500 customers, $180k MRR
Vaibhav Kakkar Co-Founded RankWatch, with an idea of making internet marketing an intelligent process. Apart from helping businesses succeed online and writing about Internet Marketing, he's usually found digging deep into the beautiful world of search engine algorithms.
1131 We do $70m Annually in Buyer Data Space, 50% Gross Margin
Jay Habegger is the co-founder and CEO of ownerIQ. Jay is a pioneer in digital media and advertising having over 20 years experience. He has built The Q from it's humble beginnings to leading the industry in second party data and as the leading programmatic solution for digital advertisers, retailers and brands. Previously, Jay was the CEO and president of Bitpipe, leading the company through to its sale to TechTarget in 2004 in a $40 million transaction.
1130 "We're way cheaper than Mailchimp", is that enough?
Brick and mortar engineer living in the body of a tech company CEO. Banking technology in the past (Goldman Sachs, JP Morgan), Marketing technology in the present. A Londoner at heart. Using technology to cook beautiful dishes.
1129 He Bought $70m Of ARR w/ Other Peoples Money, Kept 60%+ Equity for Common
H. John Oechsle joined small business CRM software provider Swiftpage in July 2012 and currently serves as chief executive officer. John came to Swiftpage (www.act.com) with a 30 year track record of building highly profitable and sustainable revenue growth for emerging companies and established global leaders. John is an advocate for entrepreneurship and small business growth.
1128 New CEO with New Funding Grows SalesScout from $35k to $260k MRR
1127 Why don't you sell SaaS Biz to Double Down on Agency?
Andy Beal is The Original Online Reputation Expert. The CEO of Reputation Refinery and Trackur, Beal is an online reputation management consultant, award-winning blogger, professional speaker, and coauthor of the critically acclaimed book Radically Transparent: Monitoring & Managing Reputations Online. His latest book, Repped: 30 Days to a Better Online Reputation is an Amazon bestseller!
1126 How Gong Hit $1m+ in ARR in 1st Year
Amit Bendov is the co-founder and CEO of Gong.io, the # 1 conversation intelligence platform for sales. He brings more than 20 years of leadership experience in hyper-growth enterprise software startups managing product, marketing, and sales for global corporations. Prior to founding Gong.io, Amit was CEO of SiSense and CMO of Panaya.
1125 He's Sold $5m+ Of Magical Pad w/ 1,014 Needles Athletes Use to Kill Pain
Founder and President of BioWave, Brad Siff invented the signal technology behind BioWave's non-opioid, FDA-cleared, pain relief medical devices, which are now in use by 90 pro sports teams and 32 VA Hospitals. Brad holds undergraduate and master's degrees in engineering, as well as an MBA, all from Cornell.
1124 Why BrandWatch Acquired BuzzSumo, Past $50m ARR
Giles Palmer is the founder and CEO of Brandwatch, a leading social intelligence company. Formerly of BSkyB, Giles started Brandwatch and since its launch in August 2007, it has grown to become one of the worldâ€™s leading social media analytics and listening companies.
643: Nimble Passes $1.5M In ARR Last Year, $200k MRR now as CRM space heats up with CEO Jon Ferrara
Jon Ferrara. He’s in CRM—a relationship management entrepreneur and noted speaker about social media’s effects on sales marketing. He’s reimagined the CRM by building a simply smarter social sales and marketing platform. His most recent venture is called Nimble.com. It’s the first CRM that works for you by building the updated contact data for you and then works with you everywhere you work. He’s best known as the co-founder of GoldMine Software, one of the early pioneers in the Salesforce automation and customer relationship management in software categories for SMBs. He’s recently been recognized by Forbes as one of the Top 10 Social CEOs and Top 10 Social Sales people in the world. Famous Five: Favorite Book? – Think and Grow Rich What CEO do you follow? – Marc Benioff Favorite online tool? — Buffer Do you get 8 hours of sleep? — 7-8 If you could let your 20-year old self, know one thing, what would it be? – “Not to sweat shit so much” Time Stamped Show Notes: 01:17 – Nathan introduces Jon to the show 02:13 – There was no Outlook, CRM or Salesforce when Jon had the idea of GoldMine 02:31 – Jon started on $5K with no bank loans and VC 02:35 – Jon ran GoldMine for 10 years, had 5M customers around the globe, sold it and retired at 40 02:44 – GoldMine was a software platform 02:55 – GoldMine started as a floppy disk until it became a CD 03:28 – Jon started GoldMine in 1989 and sold it in 1999 03:38 – GoldMine passed $70M in annual revenue, with 250 team members worldwide 04:00 – ARR wasn’t necessary before when it comes to valuation 04:22 – Jon sold GoldMine for $125M in cash with no strings attached 04:55 – A year after GoldMine was sold, Jon was diagnosed with a head tumor 05:07 – “The most important thing you have around you is your health, next is your family, then your passion and business” 05:19 – Jon was 41 when they found the tumor 05:27 – “We are on this planet to grow our souls” 05:51 – After the tumor, Jon spent next 10 years of his life with his family and friends, adding value to people 06:15 – Jon got into photography and worked as the photographer for USC football for 10 years 06:42 – “You need to be your own advocate” 06:56 – Jon found a doctor who developed the technology to have a radiation beam reach the center of your head without touching any vital nerves 07:17 – The tumor disappeared after 7 weeks of radiation treatment 07:42 – The radiation is like burning the seed inside the watermelon without burning the watermelon’s skin 08:18 – Jon started in social media in 2006-2008 08:33 – Jon saw that relationship managers are contact managers 08:58 – Jon looked at CRM and saw the gap 09:07 – You have to use salespeople to use CRM 09:08 – “That’s why they’re called salesforce because you force salespeople to use it” 09:27 – Nimble’s team was formed in 2010, Alpha in 2011, and they turned the paywall in 2013 09:36 – “Just like with GoldMIne, I was early to the idea of an intelligent social relationship manager that works for you” 09:57 – Business is social and life is social 10:11 – First year revenue 10:21 – Jon got their first customer for Nimble the same way he got their first customer for GoldMine: 10:36 – Jon had a trusted advisor for his prospect 10:51 – Jon got his first $50K revenue in GoldMine from resellers 10:56 – Jon grew the $50K by mobilizing writers who write about technology and business 11:10 – In 2009-2011, there was no reseller because everything was cloud 11:27 – Jon looked for influencers 11:36 – Jon put in his own $3M to the company 11:48 – Jon also got some cash from Mark Cuban, Jason Calacanis and others 12:05 – Jon’s money went to the company’s capitalization 12:20 – Nimble currently has 100K customers and 10K paying companies 12:31 – An average of 3 seats per company 12:36 – Nimble is a SaaS business and is generating 80K website visitors with zero marketing 12:43 – Trial to paid conversion is 20% 13:05 – Nimble started at $15 per user per month 13:08 – It recently rolled out to $25 and will have $45 and $65 buckets with a $99 mark automation add on 13:16 – “Sales and marketing should never have been split apart” 14:07 – $200K average MRR 14:15 – Gross churn is about 3% 14:22 – “We provide a lot of value and satisfaction to our customers” 14:32 – Nimble just rolled with Microsoft Outlook mobile by providing 40M handsets for free 15:04 – CAC is really small because they don’t have a large team 15:25 – You don’t need to spend or overspend in order to build a company 15:35 – It is great to find people who want to grow with your help 15:42 – Rather than hiring a sales guy, Jon would rather hire someone who truly cares about the customer experience 16:16 – Jon’s team is based in Santa Monica with remote workers in USA and Ukraine 16:53 – 2017 target revenue 18:30 – The Famous Five 3 Key Points: Engage with your customers and add value – don’t always think about the sales. Share your passion with people on a daily basis, don’t be afraid to bare your soul and make those connections. You don’t need to spend more to build a business – find people who are willing to grow the business with you. Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. 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