Problem Solvers with Jason Feifer features business owners and CEO’s who went through a crippling business problem and came out the other side happy, wealthy, and growing. Feifer, Entrepreneur’s Editor in Chief, pulls these stories out so other business can avoid the same crippling problems.
Hear the dynamic voices behind our featured podcasts. Our hosts interview experts in the field, founders who solved real problems in their businesses, sports icons that translated their success on the field into serial business achievements, and influencers that help us understand what makes excellence possible.
1092 Why Chef Creator Raised $30m to Replace Walkie Talkies
1091 Founded in 1999, How He's Managed a 20+ Year "Overnight Success"
A serial entrepreneur, CEO and public company senior executive with 20 years of experience inInternet technology, VoIP, online marketing, eCommerce and mobile applications.
1090 CEO Eating Own Dog Food for $25m Revenue, $5.5m Gross Profit, $3m Net
Chris Ingham Brooke is the founder and CEO of Pub Ocean, a venture-backed technology company that helps digital publishing become profitable. Our mission is to provide publishers with the toolkit to automate and simplify audience development and ad operations, ultimately creating better content and building more sustainable companies.
1089 Workato CEO: "We're Enterprise Version" of Zapier, Segment, Elastoic
Vijay has led the creation of market leading integration technologies for over 25 years. Prior to Workato, he was the CEO of Qik, a consumer video communications company acquired by Skype. Before Qik, he helped create two multi-billion dollar integration products. He was part of the team that created world's first middleware platform, TIB (The Information Bus) at Teknekron Software Systems, which was acquired by Reuters Plc, in 1994. He was also on the founding team and SVP, Engineering of TIBCO through its IPO. As Chief Strategy Officer, he then helped launch Oracle's Fusion Middleware platform in 2005.
1088 How Ex-Salesforce Leader Launched Video for Salespeople Growing 100% YoY
Sati is a seasoned entrepreneur who loves building product, growing people and delivering customer value. He has both enterprise and start-up experience that enables him to transform an idea into a scalable company. He founded Zenkraft (the leading shipping platform for Salesforce), Eversauce (CRM for PR industry) and most recently OneMob, which has earned the support of Salesforce Ventures and was awarded Gartner Cool Vendor and Aragon Hot Vendor. OneMob makes video recording, sending and tracking easy for any professional, with powerful integrations into platforms like Salesforce, Cisco Spark, LinkedIn and more. Before starting OneMob, Sati spent 8 years at salesforce.com, where he built and grew the AppExchange from an idea to 2000 apps.
1087 Yeah I'd sell (Live negotiation)
Designer and entrepreneur who loves solving problems using technology.
1086 Sales outreach tool hits $1.2m ARR, would you sell for $4m? No!
1085 We're #1 In Salesforce for Call Routing, Tech with $10m+ in ARR
Joshua Tillman began building DialSource in 2005, while studying at the University of California, Davis, to seal the gap between business and consumers through analytics and automation. The engineering firm has since changed the way modern enterprises communicate, earning Product of the Year honors in 2016 and 2017. Tillman received the Sacramento Business Journal '40 Under 40' award in 2016.
1084 Bulgarian company spends $45k of $65k MRR on paid spend, working!
Murry founded Metrilo in 2014 to help eCommerce store owners grow their businesses. Other than spending lots of time with his customers and his team, he love to do trail running in the beautiful Vitosha mountain.
1083 How she 2x ARR yoy in mobile testing space to $6m in ARR
I'm the CEO of Apptimize! We're probably installed on your phone right now because we work with top 10 apps in every category in 100+ countries. Prior to co-founding Apptimize, I led the Fixed Income Quantitative Strategies team at GETCO after studying Math with CS at MIT.
1082 Why Public Sizmek Went Private to Fuel Growth via M&A in Buy Side Programmatic Space
Mark Grether is CEO of Sizmek. He focuses on guiding the company, and accelerating the growth of the business. Before Sizmek, Mark was cofounder and global COO of Xaxis. Under his leadership, Xaxis grew into the world's largest programmatic media company, with over $1 billion in revenue in five years.
1081 With $2m in ARR and $16m Valuation for 7+ Years, Do You Feel Stuck?
Eric Frankel is an innovative business leader with a proven track record in both traditional media and new-and-emerging technologies. He is the CEO and founder of AdGreetz, the industry's leading SaaS video personalization platform that is disrupting the $560b advertising marketplace by empowering brands worldwide to build stronger relationships with customers and exponentially increase engagement, activation and revenue by deploying billions of never-before-available, hyper-relevant, one-to-one, personalized video and display ads and messages, utilizing brand, social, third-party, geo/browser, publisher and user-generated data, delivered on the Internet and mobile via 18 channels. Prior to AdGreetz, spent 20-plus years at Warner Bros., most recently serving as President of Warner Bros. Domestic Cable Distribution (2000-2008). There he created new strategic architecture in the broadcast, cable and pay-TV landscapes, as well as advancements in new technologies including: VOD, HD and the internet. Frankel made numerous record-breaking sales and ground-breaking deals at WB.
1080 15,000 Customers at $35 ARPU is $500k+ in MRR right? "No"
1079 How He's Pivoted 3 Times Since 1996, Moving to Cloud Based SaaS w/ $10m in ARR
CEO & Co-Founder of CoreMedia. Recipient of the German Fairness Prize 2009. Co-Editor of eEnterprise 2.0 - The Art of Letting Go. Married, father of 4
1078 How agile content marketing solution Turtl hit $125k/mo
1077 We Bootstrapped Our Way to $2m in ARR, Now $10m ARR
Collin Holmes, founder and CEO, started chatmeter in August, 2009. Prior to chatmeter, Mr. Holmes was VP of Product Management and Marketing at V-Enable (now xAD). His extensive experience in the local search industry, both online and mobile, provides a solid foundation for the direction of the company. He has worked in leadership roles at several other startup companies and held other notable positions in product and marketing roles at Akamai Technologies and AT&T Wireless. He earned his MBA from San Diego State University and a BA from UC Riverside.
1076 We pivoted to pure play SaaS, now $1m in ARR growing 100% yoy
1075 LogicBay CEO: Love Venture Debt! Helped us pass $10m in ARR
As CEO of LogicBay, John works with leading companies to develop and implement strategies for scaling indirect sales channels using a combination of services and technology that LogicBay offers. He is also the co-founder of VetToCEO, a non-profit focused on helping veterans transition into being entrepreneurs.
1074 I left Wall Street trenches to do Email Business Intelligence
Michael Johnston is founder of Notablist.com, a competitive intelligence platform for email marketers. Prior to Notablist, Michael was VP of Technology at Critical Mention, where he led development of the firm's broadcast monitoring platform. Prior to his involvement with startups, Michael spent a decade in the Wall Street trenches.
1073 Are 5 Companies at Once Too Many?
Dr. Foroutan is a parallel entrepreneur and philanthropist with over 30 years of experience in Information Technology, Software Design and Entertainment industries. He is the Founder, Chairman and CEO of Contest Factory, Classitech, ZipTech Media, Virtual NGO and Invitation Records. He holds multiple US patents on Online Contest Systems.
1072 Boston CEO: "I'd think hard about selling for 2-3x ARR"
Matt Benati is CEO and Co-founder of LeadGnome, the market-leading Reply Email Mining web service that generates account-specific contacts, enhances existing leads, and identifies sales trigger events. Matt believes sales and marketing alignment, transparency, and communication optimize revenue generation, and he champions this philosophy in his teams and writings.
1071 His AI Tool Tells You How To Price Realtime
Adam is the CEO/founder of Arjuna Solutions, an artificial intelligence company. He invented and patented numerous AI technologies used today. At Arjuna, Adam is productizing specific applications of AI, starting with pricing. Adam is also a professor of Business Analytics at Johns Hopkins University and speaker on AI/predictive analytics for businesses.
1070 Navy Vet Makes Loads Via Lifetime Fitness, Now Digital Asset Management
Mike is the founder, Chief Enthusiasm Officer and inventor of the patented FISION digital asset management/ sales enablement platform. He attributes his experience serving as a US Navy Submariner and US Navy diver as the foundation to his success as a corporate executive and entrepreneur.
1069 Elastic CEO: We're A More Professional Zapier
Co-Founder and CEO of elastic.io
1068 SiteCake: We Rely on Whitelabel Partners With Unique Kickback Structure
1067 Vero CEO: "We're API Driven Email Marketing" with $150k+ in MRR
1066 Optimove CEO: "Conditions Were Right To Stop Bootstrapping w/ $20m Raise"
Pini Yakuel is founder and CEO of Optimove, provider of the science-first Relationship Marketing Hub. Pini's extensive experience in analytics-driven customer marketing, business consulting and sales, along with his innovative approaches to entrepreneurship, business-building and marketing, have earned him recognition as a thought leader.
1065 He should sell for $300k. You agree?
1064 AirPR Says "Growing Fast" but won't share revenue #'s, are they?
Sharam Fouladgar-Mercer is the Co-founder and CEO of AirPR, a technology solution to measure the impact of PR. He was an Entrepreneur in Residence at Shasta Ventures focused on consumer internet and the social graph. Prior to joining Shasta, Sharam was a Senior Associate at Sierra Ventures focused on consumer internet, enterprise software (cloud computing / virtualization), and mobile. He served on the Board at Makara (sold to RedHat) and TouchCommerce (sold to Nuance). Sharam began his career as a technologist at Appian, a BPM software startup where he managed the first enterprise-wide tracking system for the Department of Homeland Security. Sharam has lectured at universities, events and conferences, and judged business plan competitions at Princeton, Harvard, Stanford, and Syracuse. He is also an advisor and mentor to eLab (Princeton University's Accelerator), Dorm Room Fund (First Round Capital's Accelerator), and Acceleprise (Enterprise Technology Accelerator). Sharam graduated with honors with a BS in Computer Science from Princeton University and an MBA from Harvard Business School. He played NCAA D 1 ice hockey and is fluent in Farsi. Follow him on twitter @sharamfm.
1063 How We Spent $7m To Spin Crunchbase Out of AOL
Santi is a General Partner at Emergence Capital. Prior to joining Emergence, Santi founded, AXG Tecnonexo, a SaaS e-learning company in Latin America. He expanded the company to 150+ employees with operations across Latin America and the US. Santi is also a founding board member of Puente Labs, an organization that finds and selects the best founders of high potential growth companies from Latin America and helps them scale their businesses globally. Santi currently serves on the Boards of Civitas Learning, CrunchBase, High Alpha, Quasar, Restorando, Tophat, Xapo and Zoom. Santi received an MBA with distinction from Harvard Business School and holds a BS in Economics from St. Andrew's University in Argentina. He is Kauffman Fellow and an Endeavor Entrepreneur. Outside of work Santi is passionate about traveling internationally. He spent 6 months backpacking around the world and continues to work on a personal goal of visiting at least 50% of the world countries. He is an avid opera and classical music follower and, like almost every Argentine, he is passionate about soccer.
EP 625: Booker $80M Raised, $3.5B in 2016 Volume, $1.5M+ MRR Helping 10,000 Spas and Salons Manage Business and Transactions with CEO Josh McCarter
In Episode #625, Nathan interviews Josh McCarter. He’s the co-founder and CEO of Booker Software, a leading business management and marketing solution serving over 10,000 health and beauty businesses. Josh has served in a variety of senior executive board roles at various technology companies including Arbitech, Spafinder and Autobytel. Famous Five: Favorite Book? – Make Big Happen What CEO do you follow? – Steve Case, author of The Third Wave Favorite online tool? — OpenTable Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Startups are a blast, but they are not easy” Time Stamped Show Notes: 01:23 – Nathan introduces Josh to the show 01:59 – Booker is a business management and marketing solution for health and wellness businesses 02:08 – Booker is like OpenTable 02:16 – Booker does everything for a business to run 02:31 – Booker gains revenue from their subscriptions averaging $150-250 monthly 02:48 – Booker also has merchant processing 02:53 – Booker also sells its add-on product, Frederick 03:50 – Josh started to focus on the spa industry because of the technology from his previous company 04:25 – “It’s important to understand what type of customers you serve best” 05:31 – Josh shares how he spun out of business in his previous company 06:00 – Make sure you have the right type of structure when you spin out a business 06:10 – Give preferences to the shareholders 06:18 – It took Josh 6-9 months to get all the right structures and licensing in place 06:30 – Josh had a series A for $150K in 2011 06:42 – Spafinder had put in the initial capital for Booker 07:17 – Booker’s current team size is around 200 07:26 – Booker has raised a total of a million 07:47 – You have to do a proper valuation for a spin out 08:30 – First year revenue 09:00 – Booker is currently at 10K locations 09:20 – There is a fee per location 09:34 – A company who has more locations pays more 10:05 – Average MRR 10:25 – Booker does a lot of upselling and retention 10:41 – Booker makes sure that they keep their existing customers happy 10:50 – “You’ve got to focus on upsell opportunities” 11:20 – Booker’s merchant processing 11:37 – Online booking for spas is more common 11:58 – First Data is Booker’s newest investor 12:54 – Average total transactions 13:15 – Josh is currently not in any acquisition talks and isn’t raising a round 13:23 –“We’ve got some good runway” 14:05 – Gross customer churn 14:30 – “50% of our churn is the people who ran out of business” 14:39 – Failure rate of the SMB market is quite high 15:00 – CAC 15:05 – Most SMBs in SaaS and marketing business spend $1500-3500 to acquire new customers 15:40 – Frederick came to Booker for partnership 16:10 – Frederick was able to look at how SMBs are retaining their customers 17:22 – Frederick was able to get high conversion and retention metrics 18:14 – Frederick is integrated heavily into Booker 18:38 – Team location 20:16 – The Famous Five 3 Key Points: It’s important to understand what type of customers you serve best. Make sure you have the right type of structure in place when you spin out a business. Startups are a blast, but they’re definitely not easy—be willing to put in the work. Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives
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