Fran Della Badia is out. Andy Dunn, co-founder and chairman, is back in.
Ecommerce retailers have realized that shoppers find value in being able to see and inspect items in real life.
Rent the Runway, Bonobos and Birchbox all found success in being online-only and are now expanding offline. Their founders say there are benefits to having a foot in both courts at once.
Leverage the influence of Gen Y to market through trust and personal connections.
Know your online platforms to be part of Gen Y's digital experience.