Brand Engagement
Technology
Brand Experience: How Powerful AI-Powered Chatbots Have Transformed Customer Engagement
Chatbots have stepped in to automate cumbersome, repetitive tasks so that humans can tackle more nuanced, complex problems. Robotic Process Automation has revolutionized brand communication
Marketing
87% of Indian Consumers Prefer Brands Offering Proactive Engagement Services
The bar for service expectations has risen with India leading the way