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Communication Strategies

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How To Sell More by Identifying What Type of Listener Each Customer Is

Learn how to communicate more dynamically in sales conversations by understanding which of these four strategies your potential customer is using to listen to you.
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How to Create Trust and Keep Motivation High at Your Company

Building a culture of trust and motivation within a business is a two-way street built largely on communication.
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6 Strategies for Being a Better Listener

Improve your conversations with customers and employees with these 6 tips.
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If Your Potential Managers Don't Have These 7 Skills, Don't Promote Them

An alarming 82 percent of the time, companies promote the wrong person.
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4 Ways to Break Your Most Powerful Bad Habits

Sometimes, you have to think outside the inbox.
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Why You Should Encourage Whistleblowing in Your Organization

Make it easy for employees at every level to raise a red flag about both problems and opportunities.
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Pain-Free Performance Reviews? Possible. Here are 5 Tips for Getting There.

The "annual" performance review system is broken. And fixing the system won't be easy. But start with more frequent, less critical feedback.
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A 3-Step Process to Making Better Decisions

Knowing if, when and how to make decisions requires experience and self-awareness.
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5 Steps to Rock Any Networking Event

A great face-to-face connection can help you jump start the career you've always wanted.
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Why American Greetings Had My Favorite Booth at CES

Out of all the things I saw at the show, this stood out the most.
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How Thinking Like an Introvert Can Help You Get Ahead in Business

Research suggests that introverts possess qualities that can rocket them to the top of their fields.
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13 Body Language Blunders That Can Make You Look Bad

Our bodies have a language of their own, and their words aren't always kind.
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A Delicate But Necessary Task of Opening Pandora's Box

Hidden secrets, judgments and resentments can eat away at your business.