Customer Engagement

News and Articles About Customer Engagement

A 3-Step Startup Guide to Connecting With Consumers
Ready To Launch

A 3-Step Startup Guide to Connecting With Consumers

Improve customer relationship and your brand's relationship with them by using these three tips.
Nathan Chan
5 Marketing Avenues to Increase Your Startup's Market Share
Marketing Bootcamp

5 Marketing Avenues to Increase Your Startup's Market Share

These major tips will help your business attract new customers, retain old ones and continue to grow.
Richard Agu
I Had a Conversation With a Robot, and It Taught Me Something About Humanity
Make More Happen

I Had a Conversation With a Robot, and It Taught Me Something About Humanity

An executive at the company that created Pepper assured me that it (she?) won't steal our jobs.
Nina Zipkin
Listen to Your Customers, Stay Focused, Profit
Customer Relationship

Listen to Your Customers, Stay Focused, Profit

Conversations with customers provide insights into how well you are doing and plot where you're going.
Alexander Maasik
This Fast-Growing Startup Wants to Make Visiting the Convenience Store Obsolete
Make More Happen

This Fast-Growing Startup Wants to Make Visiting the Convenience Store Obsolete

Imagine snacks at your door in 10 minutes or less.
Nina Zipkin
8 Telltale Signs Your Company Is Going Under
Business Failure

8 Telltale Signs Your Company Is Going Under

Boundless optimism is required to launch a business but a steady grip on reality is required to stay in business.
John Rampton
10 Ways to Get High-Roller Customers Spending More With You
Marketing Bootcamp

10 Ways to Get High-Roller Customers Spending More With You

Trust, consistency, quality and branding are all good ways to court high-end customers.
Eric Siu
Connecting With Your Customer Is What Drives Relationship Marketing
Customer Experience

Connecting With Your Customer Is What Drives Relationship Marketing

Today's customers want a good product they connect with on an emotional level.
Daniel Newman
Can Chipotle Ever Win Back Customer Trust?
Customer Loyalty

Can Chipotle Ever Win Back Customer Trust?

The once thriving restaurant chain's embrace of food safety as a corporate value is the best route to regaining consumer confidence.
Brian Fielkow
The Customer Isn't Always Right and You Need to Challenge Them
Customer Engagement

The Customer Isn't Always Right and You Need to Challenge Them

Organizations with a culture of agreement are fundamentally set up for failure.
Justin Gray
4 Tips for Growing a Sustainable Business
Growth Strategies

4 Tips for Growing a Sustainable Business

Want your business to last? This successful entrepreneur can tell you what you need to go from just satisfying your customers to making them your true partners.
Wendy Keller
We're All in the Service Business
Customer Service

We're All in the Service Business

Your product is not your business, taking care of your customers is your business.
William Bauer
9 Ways to Speed Up Content Creation and Connect With More Users
Marketing Bootcamp

9 Ways to Speed Up Content Creation and Connect With More Users

Apply agile marketing practices to crowdsource knowledge, prioritize critical tasks and know when it's time to move on.
Andrew Raso