Customer Engagement - Page: 42
Why Businesses Can't Afford to Upset Customers (Infographic)
Learn what companies can do if consumers do become unhappy.
You Win When Using Giveaways to Grow Your Social Audience
Contests and sweepstakes with prizes your targeted audience likes will engage customers and spread your brand.
The 2 Things Brands Must Do to Edge Out the Competition
With competition fierce, companies need to develop brands that instill these two things in its strategy.
Growth and Change Require Agile Leadership and Bedrock Values
The agile CEO is humble enough to question assumptions and accept suggestions but firm on core principles.
Getting to a Yes With Sales Scripting in 7 Easy Steps
Master the art of sealing the deal by observing your best practices and those of others and consistently applying them.
Smiling Is Contagious. Customers (and Your Business) Thrive on It.
This simple act helps creates a jovial base of clients who will continue using a service and feeling good about it.
The Savvy Business Owner's Guide to Honesty Via Social Media
All customers want to know the truth about the company, even if it hurts. Use Facebook and Twitter to good effect.
A Company Really Clicks When Mission, Brand and Culture Converge
For an organization to enjoy long-term, sustained growth, all three elements need to work in harmony.