Customer Engagement - Page: 46

10 Tricks and Tips for Landing Your First Client

Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.

Josh Steimle

· 5 min read

Customer Retention Begins on the Front Lines

Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate.

Andrew Miller

· 4 min read

Study: Brands Simply Aren't Replying on Twitter

If you manage a brand's Twitter account, chances are you're not interacting as much as you could be. And that's not a good thing.

Kevin Allen

· 2 min read

4 Steps to Establishing Your Business on Review Sites

If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.

Ann Handley

· 5 min read

Why Businesses Will Like PayPal's Updated Checkout Process

The payment processing company has moved to a simpler 'in-context' checkout system.

Laura Entis

· 1 min read

9 in 10 Customers Will Switch to the Competition If You Don't Treat Them Well (Infographic)

Here's a look at customer satisfaction rates across industries and why those rates matter.

Catherine Clifford

· 1 min read

5 Steps to Supercharging Engagement on Twitter

Follow this advice in order to go beyond basic marketing messages to really interacting with your followers and customers.

John Rampton

· 4 min read

Fake Twitter Followers: How Many Do You Have?

There's a good chance that at least a few of your followers on Twitter are fake. Here's a look at how you can tell, and how much it costs to buy fake followers.

Laura Entis

· 5 min read

How to Write a Compelling Script for Your YouTube Videos

If your video requires a script, these tips will help you write one in a style that appeals to your intended audience.

Jason R. Rich

· 4 min read

How to Give Thanks to Your Team, Customers and Vendors This Thanksgiving

One day off for holiday shopping isn't enough. Here's how to show key members of your team and other stakeholders that you care.

Matthew Toren

· 3 min read

Like McDonald's Before It, JPMorgan Suffers a Hashtag Hijacking on Twitter

Amid bad press and federal scrutiny, the nation's largest bank needed a publicity win. But it got just the opposite.

Brian Patrick Eha

· 3 min read

How 3 Companies Use Storytelling as Advertising

Three companies demonstrate how they use storytelling to get their message across.

Lambeth Hochwald

· 4 min read