Customer Engagement - Page: 46
4 Steps to Establishing Your Business on Review Sites
If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
Why Businesses Will Like PayPal's Updated Checkout Process
The payment processing company has moved to a simpler 'in-context' checkout system.
9 in 10 Customers Will Switch to the Competition If You Don't Treat Them Well (Infographic)
Here's a look at customer satisfaction rates across industries and why those rates matter.
How to Write a Compelling Script for Your YouTube Videos
If your video requires a script, these tips will help you write one in a style that appeals to your intended audience.
How to Give Thanks to Your Team, Customers and Vendors This Thanksgiving
One day off for holiday shopping isn't enough. Here's how to show key members of your team and other stakeholders that you care.
Like McDonald's Before It, JPMorgan Suffers a Hashtag Hijacking on Twitter
Amid bad press and federal scrutiny, the nation's largest bank needed a publicity win. But it got just the opposite.