Customer Feedback - Page: 19

Yelp Co-Founder: 'There Has Never Been Any Amount of Money You Could Pay Us to Manipulate Reviews'

During a recent reddit AMA, Jeremy Stoppelman fielded questions from business owners about the site's alleged poor practices.

Benjamin Kabin

A Year Later, Microsoft Finally Releases Windows 8.1 Update to Appease Angry, Confused Customers

The free update offers customers more flexibility and customization, improved security and more robust cloud integration.

Benjamin Kabin

How to Take Control of Your Business' Online Reputation

Four tips you can implement today to improve your ratings on review sites.

Lindsay LaVine

Yahoo Updates Email, Users Freak Out

Tens of thousands of Yahoo email users have taken to online forums to protest changes to the Yahoo email design.

Jason Fell

My New Restaurant Has Rave Reviews, But Business Is Slowing Down Dramatically. Why?

A new train-themed restaurant started off well, but the number of diners on board is dropping. Ask Entrepreneur's expert offers advice to help this business get back on track.

Ryan Himmel

4 Ways to Turn Social-Media Fans Into Raving, Loyal Customers

With a little bit of focus, companies can convert casual fans into powerful brand advocates.

Why Your Customers' Cravings Are Your Key to Success

Knowing what customers want and delivering will help you gain market share fast. Here's how.

New York Cracks Down on Companies That Buy Fake Online Reviews

Nearly 20 small businesses fined $350,000 for engaging in the deceptive practice on sites such as Yelp and Google Local.

Benjamin Kabin

Hotel Loyalty Programs: Loyalty Not Required

Savvy travelers are discovering the benefits of instant rewards at a growing number of hotel chains.

Elaine Glusac

Angry Customer Used Promoted Tweets to Chastise British Airways

A miniature PR fiasco unfolded on Monday night as a British Airways customer used promoted tweets to publicly reprimand the airline for losing his father's luggage. Here's what happened.

When It Comes to Customer Loyalty, Be Fun, Passionate and Stay Classy

Join our live discussion about best digital marketing tips with experts Joanna Lord and Brian Honigman, hosted by Entrepreneur's Jason Fell.

Jason Fell

Yelp: We Won't Stand for Businesses That Pay for Fake Reviews

A new round of consumer alerts will be posted on business pages that Yelp suspects of gaming its review system.

Jason Fell