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When Dealing With Negative Comments Online, Be Kind, Compassionate and Diplomatic
Join our live discussion about best digital marketing tips with experts Jason Falls and John Jantsch, hosted by Entrepreneur's Jason Fell.
Yelp Posts Massive Earnings Increase But Still Hasn't Turned a Profit
The social-review site's massive growth can be attributed to an influx of advertisers, an analyst says.
Angry Business Owners Appeal Yelp Ruling Over Alleged Extortion
Appeal drudges up accusations of review rigging, tilting the site's rating system.
3 Content Aggregation Tools for Social Media Marketing
With these tools, you can turn customer-generated social content into marketing for your business.
Yelp Continues to Defend Against Claims of Review Manipulation
Some business owners are expressing anger and confusion over the site's system for filtering reviews.
How to Turn Criticism into the Ultimate Startup Motivator
Student entrepreneur Will Caldwell on the taking critiques in stride and using that feedback to help improve a business.
4 Quick Tips for Using Social Media for Customer Service
Expert advice from panelists at New York's Social Media Week.