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Customer Feedback - Page: 21
Crowdfunding for Startup Capital -- And Market Intel
Crowdfunding platforms like Kickstarter offer more than money. With the right approach, young entrepreneurs can also gain valuable market insights.
What to Do When Customers Get Mean on Social Media
How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.
When Customers Get Angry, This Startup Seeks to Help
Modria, a conflict-resolution platform built from eBay and PayPal software, seeks to resolve disputes between consumers and businesses.
5 Ways to Generate Genuine Feedback for Your New Product
After glowing reviews from his family, student entrepreneur Brian Ballan sought the truth from objective strangers.
4 Lessons for Overcoming Setbacks from Food Network Star Guy Fieri
What the Food Network host learned about listening to his customers after he lost his first restaurant in a fire.