Customer Feedback

Leadership

Why You Should Think Twice Before Posting Anonymous Comments Online

Four reminders that entrepreneurs have a responsibility to own their words in the digital age.
Growth Strategies

Co-creation: How to Harness It For Your Business

Co-creation is turning consumerism into teamwork, enabling buyers to be part of a company's innovation.
Finance

Small Business Lessons from Netflix's Pricing Debacle

Movie-rental company Netflix raised its prices last week, and its customers have set the Internet aflame with their ire. Here are six lessons for business owners from this pricing debacle.
Marketing

5 Ways to Sell More by Earning Customer Loyalty

Use these key gift-giving strategies to move beyond appreciation and deepen your client relationships.

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