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Customer Loyalty

Technology

How to Get Customers Using Your Online Rewards

Gabe Zichermann explains how offering customers and employees what they want through gamification can create long-term engagement.
Marketing

Secrets of the 10 Most-Trusted Brands

Dreaming of the day your business becomes a household name? Follow these examples.
Growth Strategies

Four Spring-Cleaning Tips for Your Business

Take a fresh look at your habits to get a clear perspective on your bottom line. Here's how to get started.
Marketing

What 'Project Runway' Can Teach You About Business

Rule No. 1: Entrepreneurs who pursue their own passion can't lose sight of what makes a business successful. Two 'Project Runway All Stars' recently made this key-business flub.
Finance

More Small Businesses Plan to Push Up Prices in 2012

Many want to offset higher operating costs, but cost-conscious consumers may balk at the increases.
Marketing

Three Ways to Keep Your Customers Coming Back

Entrepreneurs share their best strategies for turning existing clients into the most loyal ones.
Marketing

How to Make a Personal Connection with Customers

Seven ways to build relationships with prospects that lead to more sales.
Marketing

Three Tips for Getting Started on Foursquare

Foursquare is so much more than a social media tool. It can inspire, illuminate, inform -- and help tell your brand story. Engage Foursquare users, and they'll reward you with their loyalty.
Marketing

Create Card-Free Rewards Programs with Apps

Cardboard punch cards and laminated key-ring tags are so last year. These apps can help you put your rewards program on smartphones.
Marketing

Only You Can Prevent Cringe-Worthy Customer Service

Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.
Marketing

How Your Business Can Build Customer Loyalty -- and Profits

Better customer service can cultivate a more profitable business. Here are a few tips for building customer loyalty.
Ready For Anything

How to Really Build Loyalty

Here is a snippet of what's to come out of the leadership and loyalty focused Successful Online Business Conference.
Technology

Make Your Website a Daily Destination

5 simple strategies to keep people coming back
Marketing

5 Ways to Sell More by Earning Customer Loyalty

Use these key gift-giving strategies to move beyond appreciation and deepen your client relationships.
Starting a Business

The Future of Customer Service

Mobile technology is changing the way consumers search for answers.