Customer Loyalty

4 Steps to Maximizing Customer Referrals
Marketing Bootcamp

4 Steps to Maximizing Customer Referrals

You can spend all you want on marketing, but the single-best new customer is still a referred new customer.
Shaun Buck
What Every Entrepreneur Must Understand About Their First 10 Customers
Early Adopters

What Every Entrepreneur Must Understand About Their First 10 Customers

Find out how to turn your early adopters into lifelong brand evangelists.
Matt Villano
Why Established Companies Are Embracing an Amazon-Like Culture
Customer Service

Why Established Companies Are Embracing an Amazon-Like Culture

Con Ed was founded in 1823, but it's making sure it can compete with newer companies born in the digital age.
Successful Selling Only Begins With the Sale
Marketing Bootcamp

Successful Selling Only Begins With the Sale

That's just the start of what can become a beautiful relationship, featuring evergreen sales and long-term contracts. Have a plan for getting there.
George Deeb
Consistency Is King, Queen and All the Aces in the Game of Branding
Make More Happen

Consistency Is King, Queen and All the Aces in the Game of Branding

Without consistency, you don't have a brand. At least not in my book!
Jim Joseph
7 Strategies to Revamp Your Customer Onboarding
Onboarding

7 Strategies to Revamp Your Customer Onboarding

How you approach the onboarding process will greatly impact your future revenue.
Shayla Price
Take a Tip from Bezos: Customers Always Need a Seat at the Table
Marketing Bootcamp

Take a Tip from Bezos: Customers Always Need a Seat at the Table

A close study of Amazon.com founder Jeff Bezos reveals one of the world's most innovative companies is rooted in one of the oldest ideas. The customer comes first.
Bob Thompson
5 Examples of Companies Succeeding Through Transparency
Transparency

5 Examples of Companies Succeeding Through Transparency

Businesses of all sizes can use these same principles to improve their own internal processes.
Jonha Richman
The Road From Product to Experience for Luxury Offerings
Luxury Brands

The Road From Product to Experience for Luxury Offerings

People prefer to spend their money on experiences over things and access over ownership.
Toby Bottorf
Get to Know Your Customers, and Get Your Marketing Back on Track
Marketing Bootcamp

Get to Know Your Customers, and Get Your Marketing Back on Track

Entrepreneur Network partner Ben Angel outlines ways you can focus on what's important -- the people giving you their money.
Erin Schultz
The 'F-Word' in B2B Relationships
B2B

The 'F-Word' in B2B Relationships

When the customer tells you everything is "fine" it is time be alarmed.
Aaron Orendorff
Listening to Feedback Is How You Fight Customer Attrition
Customer Relationship Management

Listening to Feedback Is How You Fight Customer Attrition

Customers are talking more than ever -- review sites, social media, or on a company blog's comment string -- but few business owners are listening and taking it to heart.
Chris Campbell
5 Sales Lessons B2B Companies Can Learn from Apple
Customer Loyalty

5 Sales Lessons B2B Companies Can Learn from Apple

At Apple the lessons outlined contributed to building a business that delights people around the world.
Winston Crawford
Marketing Advice from 3 Funded Fashion Startups
Marketing Bootcamp

Marketing Advice from 3 Funded Fashion Startups

The lesson these entrepreneurs offer is simple -- know your customers and how you can best serve them.
Fan Bi