Customer Loyalty: Page 4
Want Loyal Customers? Teach Them Something New — Here's How Customer Education Programs Elevate Your Business
Many businesses think they can't afford to invest in customer ed programs, the truth is, they can't afford not to. Here's why.
5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)
Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.
As Inflation Bites, Loyalty Programs Are More Important Than Ever. Here's How to Create One That'll Stand the Test of Time.
Discounts and rewards form the backbone of loyalty programs. But the future has more in store for companies that are willing to go beyond what exists today.
4 Strategies European Restaurateurs Can Use to Build Loyalty and Attract Repeat Customers
Innovative ideas and reminders to get customers coming back again and again, even in an increasingly competitive industry.
Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.
Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.
4 Ways to Provide Excellent Customer Service
Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.
How Do I Know I'm Getting the Most Out of My Business? The Answer Is Obvious — Yet Overlooked.
Explore how you can leverage first-party data to drive better results and make more informed decisions.
4 Essential Questions Your Market Research Should Always Answer
Do you truly understand your market?
3 Ways to Authentically Brand Yourself as Customer Friendly
Three strategies to improve your customer experience and create a brand of CX excellence
7 Surefire Ways to Turn Your Low Customer Retention Rates Around
Customer loyalty is key to building a thriving business.
Why Do Your Customers Really Buy from You?
As a customer-conscious business, it is essential to sell the hole, not the drill.
3 Marketing Fails That Demonstrate The Importance of Fundamentals
There is no substitute for proper marketing fundamentals. Avoid these three marketing mistakes to understand fundamentals better.
How to Retain Customers During an Economic Downturn
To weather a recession, focus on your most loyal customers.
Want Raving Fans Like Tesla and Starbucks? Your Business Needs to Do These 6 Things.
We all know brand aficionados who are simply obsessed with a service or product, but what are the best ways of attracting those people to your company?
5 Proven Customer Loyalty Programs That Pay Actually Off
Acquiring new customers may sound like the pivotal logical marketing goal, but retaining existing ones can generate more profit, if you offer the right incentives.