Customer Relationship Management - Page: 16

4 Quick Tips for Using Social Media for Customer Service

Expert advice from panelists at New York's Social Media Week.

Jason Fell

3 Ways to Turn Social Media Followers Into Promoters of Your Brand

Strategies for activating your fan base from New York's Social Media Week.

What to Do Before Firing a Problem Client

When frustration levels are high, beware of making a hasty decision about difficult customers. Here's what you need to know before letting them go.

Gwen Moran

3 Ways to Turn Holiday Shoppers Into Year-Round Customers

Exceed customer expectations through everything from great customer service to surprise gifts.

Lisa Girard

How to Recognize Which Customers Are Bad for Business

Some customers take up too much time and energy. Here's how decide who isn't giving you a return on your investment.

Joe Worth

How to Add Personality to Your Loyalty Program

Belly's loyalty program offers fun ways to interact with customers and helps build new clientele.

Dan O'Shea

Why Your New Neighbors May Hold the Key to Your Business Success (Infographic)

Customers that have recently moved to a neighborhood outspend established residents at local small businesses.

Kathleen Davis

4 Ways to Keep a Small Company Culture as Your Business Grows

How to keep a startup culture as your business becomes more successful.

Stuart MacDonald

Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes

No matter how much you try, you will make mistakes. But they can help to improve your company's effectiveness and reputation if you handle them well.

Starting a LinkedIn Group to Grow Your Network

How to create a focused, topic-driven community and better connect to clients and customers.

Ted Prodromou

Creating Your Company's LinkedIn Profile

These mini-websites improve your exposure and allow you to connect more directly with both current and potential customers.

Ted Prodromou

3 Steps for Fixing Big Business Blunders

Everyone makes mistakes, here's advice from a pro on how to come back strong after even the most embarrassing slip-ups.

Gwen Moran