Customer Retention: Page 4
5 Strategies to Keep Your Customers Long-Term in 2020
From flash sales to follow-ups, a handful of methods to ensure consumer loyalty in the coming year.
5 Non-Invasive Ways to Succeed at Customer Retention
Customer retention is easier than finding new customers.
How to Drive Growth -- With or Without VC Funding
Funding is important but not as important as smart leadership.
Are You Doing These 3 Things to Foster Brand Community?
It's never too late to course-correct and treat your customers as if they are welcome guests and members of a valued community.
This $10 Course Will Teach You Customer Retention Best Practices
Learn the science behind creating a repeat customer.
How Churn Destroys Businesses, and How to Stop It at Yours
Without knowing why your customers are churning, you'll have no way to create a strategy around retention
Looking for Subscription Retail Success? Cut Your Churn Rate
Each lost subscriber represents a substantial loss in revenue, so it's critical to fight for every customer. Here's how to build the right mindset and toolbox to fight churn -- both voluntary and involuntary -- and boost your subscription membership numbers.
Signs a Customer Is About to Leave -- and How to Prevent It
Churn proof your business by paying attention early.
3 Essentials for Building a Loyal Customer Base
Contrary to popular belief, brand loyalty is alive and well -- but you do have to earn it first.
What NASCAR's Declining Popularity Can Teach Us About Responding to a Changing Market
In February last year, the Daytona 500, the NASCAR season opener, drew a Nielsen Rating of only 5.3. That was an all-time low.
This Is How Good A Customer Service Can Be The Most Important Business Metric
Attracting new customers is much more difficult than retaining one
Retain the Shopify Customers You Attract this Peak Shopping Season
The coming weeks will be full of parties, gifts and friends. But don't let another 'gift' slip through your fingers: a customer who's here to stay.
How Customer Conversations and Feedback Helped This Photo Company Improve Its Business Model
Matt Munson, the CEO of stock photo website Twenty20, talks about how reaching out to its enthusiastic user base improved the brand.
Four Strategies To Help Small Businesses Increase Customer Retention
A few proven tactics to satisfy both prospects and existing customers, earn their loyalty and make more income.
Your Startup Isn't a Community? Here's How to Change That
To turn consumers into community members, look beyond profit to connect with their passion.