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Customer Service - Page: 55
When it comes to starting up, one of the biggest drivers you'll have in finding customers is your current customers. Here's how to keep them happy -- and chatty.
When traveling on business, you can sometimes turn an inconvenience into valuable business insights. Here are four from a recent lousy trip.
Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.
Some well-known retailers are not responding adequately to customer-service complaints online. Your business should not do the same.
Here are three tips for how you can prepare for a sudden surge in sales.
When customer service goes wrong, I am irate. Here's how to keep angry customers like me from storming out of your real or virtual store, never to return.