Customer Service: Page 6
The Best Customer Service Companies Spend These 8 Minutes A Day Becoming Better Than the Rest of Us
These short and wildly effective customer service improvement steps will set you well on your way toward becoming "the Ritz-Carlton of Industry X" or "the Zappos of Industry Y."
4 Easy Ways to Improve Your Customers' Online Shopping Experience
With these tips, your online business can offer a more enjoyable experience, set itself from the competition and encourage repeat purchases.
Why Staying Human in the Age of AI is Crucial to Business Survival
In the ever-changing tides of consumer trends, only the most adaptable businesses will stay afloat and thrive.
5 Life-Changing Customer Service Secrets You Can Learn From Five-Star Hotels
Dramatically improve the customer service at your business by emulating the great hotels, including The Ritz-Carlton, Four Seasons and Michael Dell's newest ultra-luxury property.
This Father-Son Team Became the Top Dogtopia Franchisees In Record Time. Here's How They Did It.
They went into business knowing exactly what their value proposition would be.
Meet #6 on Yelp's Top 100 Places to Eat: Sunbliss Cafe
In this episode, hear how Sunbliss Café owner Tani Ahmed brought a unique, sunny spin to both her menu and approach to customer service.
A Great Customer Experience Begins With Great Employee Engagement and Management. Here's Why.
Here are six tips to help leaders boost employee engagement and create great experiences for their customers.
5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)
Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.
4 Strategies European Restaurateurs Can Use to Build Loyalty and Attract Repeat Customers
Innovative ideas and reminders to get customers coming back again and again, even in an increasingly competitive industry.
Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.
Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.
Amazon Is Now Charging a Fee For Some UPS Store Returns
The online retail giant wants $1 for some returns not made at Amazon Fresh, Whole Foods, or Kohl's.
5 Tips to Win Back Lost Customers
Here are five tips to help you get your old customers back right now.
5 Ways to Use Personalized Marketing Campaigns to Increase Sales and Retention
Optimizing customer relationships should be a top priority for any business that wants to capture leads and grow its customer base.
Reduce Fleet Downtime With These 5 Strategies
Irrespective of the timing or cause, there are strategies or approaches to effectively managing and decreasing fleet downtime.
4 Ways to Provide Excellent Customer Service
Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.