Employee loyalty
Successful Brands Use These 4 Radical Practices to Attract Loyal Customers
If you're ready to foster true customer loyalty and propel sustainable growth, it's time to embrace radical transparency across your organization.
The 3 Keys Needed to Improve Your Employee Loyalty and Retention
Listening and acting with intention and transparency can drive a truly happy workplace.
This 4-Step Secret is Key to Exceptional Customer Service — And it Requires A Lot More Than Just Smiles
Exceptional customer service depends on more than smiling, empathetic employees (though they're vitally important as well!). It also requires customer service standards and customer experience systems.
Why Customer Service Is Your Get Out Of Jail Free Card For Business Success
These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.
Why Do Your Customers Really Buy from You?
As a customer-conscious business, it is essential to sell the hole, not the drill.
The 3 Pillars Your Company Needs to Cultivate a Culture of Belonging
Part two of a two-part series identifying how to build a company that people want to stay with.
Steve Wozniak Still Gets a $50 Paycheck Each Week From Apple
He's mostly a figurehead at this point, but Wozniak says he's the 'only person who received a paycheck every week since we started the company.'
Inspiring Loyalty: Alborz Toofani, Founder And CEO Of Snappcard
Alborz Toofani, founder and CEO of Snappcard, looks back at his entrepreneurial journey over the last five years.
How To Attract And Keep the Best Talent
A step-by-step guide on how to attract a pool of qualified candidates.
All Business Is Personal: Employees Need Human Connections at Work
Employee engagement starts with meaningful relationships. Companies that don't support those interactions will see productivity tank as their best talent walks.
How to Find Your Best Employees and Keep Them Around
Don't trust your intuition when it comes to rating employees.
4 Unconscious Biases That Distort Performance Reviews
We often don't fully understand everything that shapes supposedly "objective'' evaluations.
How to Run an Effective Social Media Employee Advocacy Program
If you can't get engagement on your social media posts, get your employees to help.
5 Ways to Determine Which Applicants Will Be Loyal Employees
Companies that explain their mission correctly find many talented people are looking to join a team they will be proud of.
5 Things That An Employee Shouldn't Share With His Or Her Boss
It is always important to remember that no matter how friendly you might be with your manager/boss, there is always an invisible line that needs to be respected.