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Growth Strategies

Customer Service

At Last, Customer Service Agents That Customers Can't Drive Crazy.

Smart agents can improve customer service and increase productivity.
The Grind

6 Ways to Discover Problem Clients Before Taking Their Business

Not every customer will be your favorite. In fact, not every customer should even be your customer.
Starting a Business

4 Reasons You Should Start a Firm Instead of Launching a Startup

'Startup' and 'firm' are similar terms but with a distinction that can lead entrepreneurs to greatness.
Exit Strategies

4 Tips for a Happy Exit From the Company You Founded and Love

Selling your startup is something to celebrate. Complaining dishonors the awesomeness of the journey.
Human Resources

If Data Isn't Driving Your Conversations, Hand Over the Wheel

Chris Collins, Vice President of Sales at ADP, talks about the importance of having data to support reasoning in the HR industry.
Debt

How Much Should You Borrow to Grow Your Business?

Consider these four questions before taking on any kind of debt to expand your business.
Entrepreneur Network

10 Lessons on Perseverance From Barack Obama, Leonardo DiCaprio and Other Influential Leaders

In this video, these ten leaders will teach you a thing or two on perseverance, accepting rejection and climbing to the top.
Starting a Business

8 Effective Ways to Advertise Your Lawn Care or Landscaping Business

Discover the advertising techniques that can make your business the familiar choice for customers.
Ready for Anything

Your Pet Could Be Your Sales Trainer

Learn 7 sales techniques that work for dogs and humans alike.
Ask Entrepreneur

Microlearning: The Missing Piece in Your Performance Management

The best way to train and evaluate employees is in short bursts that are easily retained.
Networking

How to Keep it Real While Building Your Network

Successful networking is when you meet the people you need to know without ever forgetting they are people, not just contacts.
Ecommerce

9 Secrets for Taking Your Ecommerce Startup to Social-Media Bliss

Getting known on the internet comes easily to some self-promoters but everybody can learn to do it.
Goal Setting

What 'The Oregon Trail' Can Teach You About Building a $1 Billion Business

Written, measurable goals help create a road map for success -- if company leadership commits not to stray from the route.
Careers

Everyone Says 'Do What You Love.' This Is How You Do It.

It sounds romantic but finding work that you enjoy going to and leave feeling good about is the essential edge for success and happiness.