Growth Strategies

9 Things You Need to Know to Give Millennials Great Customer Service
Millennials

9 Things You Need to Know to Give Millennials Great Customer Service

Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.
John Rampton
How to Be a Trendsetter
Trends

How to Be a Trendsetter

If you rely on creativity, invest resources in identifying trend and invite a fresh perspective on what your company provides its customers, you won't be chasing the current trends; you will be defining them.
Mike Templeman
Talent Alignment: 3 Things You Need to Know to Be Successful
Inspiring Your Team

Talent Alignment: 3 Things You Need to Know to Be Successful

Putting the right people in the right roles -- or vice versa -- has a huge impact on a company's bottom line.
Andre Lavoie
What You Can Gain From Having a Growth Team
Take It From The Pros

What You Can Gain From Having a Growth Team

Growth comes as a result of developing product/market fit. A growth team helps optimize this curve.
Gregory Ciotti
Zenefits Rolls Out Free Software to Help Businesses Comply With Health-Care Requirements
Zenefits

Zenefits Rolls Out Free Software to Help Businesses Comply With Health-Care Requirements

With employers facing new Affordable Care Act reporting requirements in 2016, one human-resources tech company is automating the process.
Catherine Clifford
Kickstarter Boldly Locks Its Mission Into Its Legal Framework
America's Small Business Heroes

Kickstarter Boldly Locks Its Mission Into Its Legal Framework

The Brooklyn, N.Y.-based crowdfunding platform announced that it is now a public benefit corporation.
Catherine Clifford
4 Essentials for Earning the Commitment of Employees You Need to Keep
Employee Retention

4 Essentials for Earning the Commitment of Employees You Need to Keep

Employees commit to employers who commit to them and abandon those that won't.
Matt Straz
Why Technology Is Affecting Critical Thought in the Workplace and How to Fix It
Business Education

Why Technology Is Affecting Critical Thought in the Workplace and How to Fix It

What categories of solutions should employers focus on? Here are three.
Rony Zarom
5 Ways to Make Your Office Millennial Friendly
Inspiring Your Team

5 Ways to Make Your Office Millennial Friendly

Your company can no longer afford to ignore what this demographic wants.
Ray Gillenwater
Setting prices

When You're Comfortable With Your Prices It's Time to Start Charging More

Raising prices is raising the bar on the value you will deliver to the people you're asking to pay you.
Kimanzi Constable
How to Get Luckier in Business and Life
Take It From The Pros

How to Get Luckier in Business and Life

By adopting an attitude of curiosity and humility, entrepreneurs can stack the odds in their favor that their interactions with diverse people will pay off over time.
Dorie Clark
As Your Startup Grows, Here Is Who to Hire When (Infographic)
Inspiring Your Team

As Your Startup Grows, Here Is Who to Hire When (Infographic)

Should you hire an head of marketing, operations director or HR manager first?
Catherine Clifford
Uber's Surge Pricing Is a Good Thing for Customers, Uber Study Says
Uber

Uber's Surge Pricing Is a Good Thing for Customers, Uber Study Says

The company says surge pricing is about keeping customers happy, not about greed.
Kia Kokalitcheva
Etiquette

6 Ways to Demonstrate Kindness in Business and the Rest of Your Life

It pays to be nice because what goes around really does come around.
Jacqueline Whitmore
OK

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