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Growth Strategies

Metrics

Revive the Balanced Scorecard for Your 21st-Century Startup

Ensure that you keep your eyes on everything leading you to the prize -- not just the prize itself.
Innovation

To Continue Thriving, Make 'Innovate' Your Default Setting

Your continuing success depends on your willingness to rethink everything, including what has made you successful.
Customer Service

The 3 Essentials Customers Want Most

Few businesses sell anything the customer can't buy somewhere else but customers who feel acknowledged and valued are less likely to shop around.
Intelligence

How to Be Smarter

Life and business are both based around making smart decisions. That's not as hard as it sounds.
Customer Service

Customers Are Not Always Right. They Are Just Never Wrong.

Follow these steps to resolve most matters when clients' service expectations are not met.
Ready for Anything

7 Personality Types That Can Make or Break Your Meeting

Review this list and consider some techniques to learn how to run a business gathering that's nearly conflict free.
Ready for Anything

3 Signs You're Addicted to Interruptions

Learn how to recognize and turn around behavior that's counterproductive to completing important work.
Sustainability

How Sustainability Disclosure Creates Competitive Advantage

Today's entrepreneurs can position themselves ahead of the pack as more investors integrate environmental factors into their decisions.
Risk

5 Ways Entrepreneurs Learn to Manage Risk

A CEO argues that comfort with taking chances is something that's learned not inherent, yet successful startup leaders become experts at weighing the options.
Ask Entrepreneur

6 Powerful Tips to Get the Most Out of Networking

Getting connected is a strategic treasure hunt, a quest to find ways to plug holes to support your startup's mission and objectives.
Suitcase Entrepreneur

The Sharing Economy Enters the Business of Business Travel

With alternatives like Airbnb, should business travelers still check into hotels?
Leadership Qualities

5 Ways to Reach Entrepreneurial Humility

Success can make leaders arrogant, leading to corporate disaster. Can you stay humble enough for your company to survive?
Competition

In Growth Strategy, Tech Giant Sony Could Stop Selling TVs and Smartphones

Sony aims to boost operating profit 25-fold within three years.
Acquisitions

Buying a Rival: Zillow CEO Talks Trulia Deal, Integration and Layoffs

Zillow has completed its $2.5 billion acquisition of online real estate rival Trulia.
Lessons

What Entrepreneurs Can Learn From Playing Pinball

Video games? Pfffft. Playing old-fashioned pinball can make you a better business owner.