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Growth Strategies

Succession Planning

Skirt Roadblocks to Succession Planning

Business owners need to be proactive and wise in anticipating next steps in their company's and personal life cycle.
Leadership Qualities

Successfully Orchestrate the Expansion of a Growing Company

Whether you anticipate steady growth or rapid expansion, maximize your firm's potential with these seven steps.
Business Planning

4 Goals Every Small-Business Owner Should Set in 2015

Here are some easy changes entrepreneurs can make for a more productive year ahead.
Goals

Stop Thinking Long Term. Execute Strategy 90 Days at a Time.

Taking on bite-size goals makes it more likely that leaders -- and employees -- will remember them.
Customer Service

7 Tips to Knock Your Online Customer Support Out of the Park

Consumers demand fast action these days, so try these strategies to be a responsible and caring company.
Customer Service

8 Steps for Dealing With Angry Customer Complaints

How an early morning exercise session lead to a new understanding of managing aggressive feedback.
Hiring Employees

The 3 Secrets to Building An All-Star Startup Team

Building the right startup team is among a startup CEO's most critical tasks. Here is how to set yourself up for success rather than failure.
Hiring Tips

7 Traits of Truly Sensational Startup Employees

What matters in a small, growth-oriented startup is often very different from what matters in a huge, stability-oriented corporation.
Weekly Tips Roundup

Should You Join an Entrepreneur Club? Your Weekly Tips Roundup

A roundup of hot tips and strategies, tailored for small-business owners.
Labor laws

Entrepreneurs Land in the Unions' Cross Hairs

New labor law regulations shorten the time period for holding an election after a petition is filed. Employers may want to take proactive steps.
flextime

How to Create a Formalized Flexible Work Program for Your Company

Employers that don't embrace flexibility in hours and working from home will lose good workers to companies that do.
Workplace Diversity

4 Ways to Embrace Diversity for Workplace Success

Organizations and individuals who welcome and make use of the ever-more diverse workforce will realize significant competitive advantage.
Education

Create Side-Hustle Income by Teaching What You Already Know

Do you aspire to earn more than your current salary? It can be easier than you think. Share your wisdom in a course.
Career Change

3 Tips to Hit the Ground Running at Your New Job

Starting a new gig can be stressful. These tips can help ease the transition.
Entrepreneur Mindset

3 Reasons Why Relying on 'Just Do It' Keeps You From Getting It Done

The famous slogan only works after we've gotten clear why we need to make change and recognize how we will.