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Growth Strategies

Company Culture

Craft a Cultural-Identity Message That Employees Will Want to Repeat

A well-instituted identity message flows off the lips of all the employees within an organization, not just the salespeople.
Employee Engagement

Essential Tips for Managing Employees Who Don't Aspire to Be Leaders

Some workers have opted out of the advancement track. But they still deserve your attention. Offer them more training or other ways to stay engaged and productive.
Ridesharing Apps

Gett Is Playing Serious Hardball to Win Drivers From Uber

The Tel Aviv-based car-hailing technology is offering Uber drivers $500 to switch companies.
Coaches Corner

3 Ways to Be More Savvy About Free Shipping

Used strategically, free shipping can be a valuable marketing tool to influence customers and increase sales.
Success Strategies

Former Google CEO: Here's How to Build a $300 Billion Company

To be successful in the technology-driven internet age, a company has to attract 'smart creative' employees and then create an environment where they can thrive.
Social Entrepreneurship

3 Lessons for Every Business From an Olympian

The drive to do something worthwhile is the most important motive an entrepreneur can have.
Personal Health

What Employers Need to Know About Ebola for Now

Understand how transmission takes place and educate your workforce. Consider extra steps as needed.
Recruiting

The 3 Essential HR Technologies for Filling Your Talent Pool With the Right People

The market for qualified candidates is tightening. Technology similar to those used to find sales leads makes recruiting less expensive but more effective.
Customer Service

7 Common Customer Onboarding Mistakes to Avoid at All Costs

If your new customers slowly but surely drop your product, you may be failing to train them how to effectively use your product.
Retail

Retailers of All Sizes Can Deliver a Seamless Shopping Experience

Many companies are providing consumers a multiplicity of options for how to shop. Here's how to maximize them all.
Employee Retention

How to Get Employees to Stick Around

The worker-employer relationship can involve a complicated give-and-take. A serial entrepreneur reveals some of his techniques to promote staff satisfaction.
Customer Service

How to Best Utilize Your Positive Customer Feedback

To thrive in a competitive market, you must understand and highlight your company's strengths.
Shipping Center

Google's Same-Day Delivery Service Undercuts Amazon Prime by $4

The Mountain View, Calif.-based tech goliath is expanding its same-day delivery program and starting to charge for it.