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Growth Strategies

Customer Service

Right-Sizing the Twitter Support Strategy for a Business

A small company can get by with one account but large-scale enterprises would be wise to branch out.
Hiring

The Secrets to Building a World-Class Sales Team

Set the stage so staffers will respond to opportunities and embrace competition. Celebrate success and compensate staff to keep them interested but wanting more.
Ready for Anything

3 Books That Will Help Change The Way You Think About Sales

Even if the word makes you cringe, entrepreneurship and sales are intertwined. Learn to see sales differently with these three great reads.
Ecommerce

Google, Barnes & Noble Just Made a Big Play in the 'Instant Gratification' Race

The two companies have teamed up to provide same-day book delivery, a move aimed squarely at Amazon.
The Grind

Controlling the Uncontrollable

When getting a startup off the ground, entrepreneurs have to rely on others. Here is how to overcome the challenges of depending on external partners.
Inventions

Championing Patient-Centered Innovation

An often-overlooked source for great ideas are those who live or work on the front lines of health care.
Customer Relationship

6 Ways to Keep Clients Happy

In the highly competitive business world, it is imperative to keep customers content. Here are a few simple ways to keep clients satisfied and loyal.
Success Strategies

The 4 Surprisingly Simple Words That Could Guarantee Your Success

Instead of trying to do too much, people should focus on only fostering a few skill sets.
Managing Employees

9 Ways to Manage Underperforming Employees

Guide employees who are not delivering the goods to re-engage all while reinforcing a positive company culture.
Virtual Business

3 Qualities Every Remote Manager Needs (Infographic)

The skills of a traditional manager are not always easily translated into a distributed work environment.
Naming a Business

7 Tips for Naming (or Re-Naming) Your Company

Naming a business is not something to be taken lightly: A company's entire branding is dependent on the name. Here are a few tricks on naming your business.
Careers

Choosing the Employer That Will Skyrocket Your Career

To ensure your career doesn't hit a dead end, make sure you anticipate industry moves and catch the next big wave.
Technology

Is Your Company Developing White-House Worthy Ideas?

Glassdoor's legal chief explains how innovation can flow from unusual sources.
Ridesharing Apps

Uber Unveils Carpooling Option to Make Trips Cheaper

The San Francisco-based taxi alternative announces UberPool, an option for strangers going in the same direction to hitch a ride together and share the cost.
Religion

5 Tips for Addressing Religion During the Hiring Process

In the wake of the recent U.S. Supreme Court ruling, what do recruiting managers need to know.