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Growth Strategies

Quality Assurance

Want Your Startup to Do a Better Job? Avoid These 3 Myths.

For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.
Hiring Tips

Want to Avoid a Hiring Crisis? Follow These 4 Steps.

Often entrepreneurs hire people that aren't top-notch, because they need to fill the position quickly. To avoid this problem, they need to plan ahead.
Customer Relationship

Evolve or Die in the Age of the Consumer

Listening to and truly engaging with customers wherever and however they choose to engage is the new secret to organizational success.
Transparency

Radical Transparency Can Re-Energize a Company's Culture and Deliver Results

See what a few innovative organizations are doing to foster information sharing, improve the work produced and better employee retention.
Growth Hacking

The 4 Gutsy Trade Secrets to Increase App Downloads

In the crowded mobile-app market, getting noticed is becoming harder by the day. Here are four growth hacks to Increase to help increase downloads for your mobile app.
Retention

This Software Company Can Boost Your Retention Rate

Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.
Customer Service

6 Small Ways You Can Score Big With Customers

These simple yet powerful business principles will help you win relationships and earn repeat business.
Performance Reviews

Stop Delaying: 3 Surefire Ways to Do Employee Reviews Properly

Performance evaluations are critical. They can engage employees deeply to deliver their best effort to a company.
Productivity

The Philosophy That Will Help You Get 'It' Done

Sometimes, there isn't a shortcut for completing your work. Tackle your to-do list the old fashioned way with the G.S.D. motto.
Customer Support

Hello? Is Someone There? Why Customer Support Matters.

Your service team can not only address client problems but give valuable feedback to your company and product.
Suppliers

The Bullwhip Effect and Your Supply Chain

Consider an old stock trader's approach to taming volatility.
Ecommerce

Where E-Commerce Is Booming. Hint: Think Outside the U.S. (Infographic)

A look at where online shopping is expected to grow the fastest in the next five years and which companies are leading the charge.
Hiring

Hourly Job Seekers Bypass Logging Into Social Network on Applications

Despite the time saving promise, job seekers may avoid linking their personal accounts due to privacy concerns.
Training

Will That Training Program Work?

Investing in training is often an exercise in guesswork. Here are the questions you need to determine if a training model is effective and the right choice for your company.
Growth Strategies

How to Spot Opportunities for Growth at Your Startup

Moving out of startup mode into growth mode? Certified professional coach and Entrepreneur.com contributor Lindsay Broder shares tips on how you can identify those opportunities.