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Growth Strategies

Customers

Mediocrity or Greatness? That is the Question.

A clear vision and devotion to the people a business affects are the hallmarks of the best companies.
Mistakes

4 Costly Business Blunders Entrepreneurs Make

While starting a new venture can be exciting, you may fall victim to certain mistakes that could end up costing you a great deal in the long run.
Personal Improvement

Successful Entrepreneurs Challenge Themselves. Here's 5 Ways to Do That.

In today's world, you need to be current, mentally fit and actively involved in running your business.
Managing Employees

6 Alternatives to Being a Bad Boss

Don't panic when a team's performance suddenly drops. Skip the carrots and sticks. Instead build mastery and trust among your staff.
Innovation

Peer Farther Into the Future to See Opportunity Before Your Competition Does

Tectonic shifts in technology inevitably come with unforeseen problems. Whoever sees, and solves, first will have the market to themselves.
Managing Employees

Field a Team of 'A' Players at Your Startup

Don't let chronic C players jeopardize your organization's chances at success.
Retail Businesses

How Retailers Can Compete With Amazon This Holiday Season, and Beyond

While many purchases are still made online, consumers still appreciate their local shops and the ability to discover items.
Social Entrepreneurs

You Can Do Good by Doing Well, If You Pick the Right Social Enterprise Model

Since both consumers and energetic young employees prefer companies dedicated to social good, philanthropy is a viable business strategy.
Customer Service

5 Strategies to Triumph in Customer Support Over the Holiday Season

Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Customer Service

Here's How to Make the Most Out of Your Client Relationships

How to help your customers without wasting your time, or theirs.
Competition

Apple Accused of Deliberately Deleting Competitors' Songs on iPods

Court proceedings are underway in California as the tech giant has to defend actions it took on iPods purchased between 2006 and 2009 wiping music off users' iPods accounts downloaded from competing music services.
Patience

Why You Should Ask a Bamboo Farmer What It Takes to Succeed

Don't quit just because you think you've failed.
Sales Strategies

This Sales Secret Can Help You Conquer Aggressive Negotiators

The next time you encounter a buyer or seller who strongly insists on a certain point, pick at it and take advantage.
How To

How to Know If You're Really Running Lean

Think about your goals - and if you're meeting them - to understand if you're running the operation you want.
Success

If It Sounds Too Good to Be True, It Is

There's a universe of opportunity out there for those with the same sort of ambition and drive that I had, but only if you follow the right path and don't go astray.