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Growth Strategies

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Connect With Angry Customers Before They Yelp

The app OwnerLists establishes a direct line of communication between business owners and their customers, allowing them to respond directly to negative reviews.
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5 Simple Ways to Get Your Customers to Listen to You

Cut though the noise with these techniques to create communications that educate and attract customers.
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Reality Check: Not Everyone Deserves a Bonus

If you reward an employee's subpar performance, you're only hurting your business. Here are four tips on how to handle the bonus process the right way.
Ready for Anything

What You Can Do Today to Make Tomorrow More Productive

Being strategic about how you use and plan your time will make a big impact on your business.
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Why Happy Employees Are Your Key to Successful Branding

You can't build a strong brand image without a team of people behind it. Here's the story of a little doughnut shop doing big things when it comes to branding.
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5 Steps to Building a Business Book Club

How one entrepreneur put a new spin on an old concept and created a way to help fellow business owners.
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Why Thinking Abstractly Helps You Negotiate

Three ways to find hidden win-win situations in all of your business negotiations.
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SoulCycle's Secret to Turning Customers into Die-Hard Fans

It's possible to build a cult-like following for your brand. Here's how.
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5 Questions Every Startup Should Ask Before Choosing an Incubator

With so many incubators to choose from these days, you want to be sure you're making the right decision. Here are five questions to help you get there.
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6 Easy Steps to Being a Master Networker All of the Time

Building and maintaining professional relationships may seem like a big time-suck, but these six steps can help you work it into your life with ease.
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Mastering Change: What You Can Learn From KFC and Instagram

The most successful entrepreneurs know when to shift direction because their businesses need it. Here are three guideposts to help you along the way.
Ready for Anything

Supercharge Your Recruitment Strategy (Infographic)

Sales and marketing professionals have used the funnel method for years. Here's how recruiters can employ these same tactics.
Growth Strategies

Better Branded Holiday Gift Ideas (Slideshow)

Go beyond pens and calendars to create a branded business gift that will get your company remembered.
Driving Business - Driving Success

Manufacturer Thinks 'Lean' to Cut Waste, Boost Efficiency

This printing company used methods from Toyota to reduce errors and inefficiencies.
Growth Strategies

How to Nail an Introduction

The introduction is more than a pleasantry--it's often a prelude to something more meaningful.