Growth Strategies

Freelancing

18 Things You Should Know About Freelancing

Freelancers make up nearly 36 percent of the U.S. workforce today.
Teamwork

It's Not About What You Can Do, It's About What Your Team Can Do

As you advance in your career, the set of skills you need to be successful tends to change.
Invoicing

Invoicing Etiquette for Small Business Owners

If ever there was a time for being firm but polite, and patient but insistent, it is when you are owed money for work done.
Storytelling

3 Storytelling Tips for Brands in Emerging Tech Sectors

The brand that tells the best tale will win, so flex your storytelling muscles and get to work.
Uber

4 Fix-It Lessons From Uber's Overhaul

When startups grow as quickly as Uber, bad habits tend to seep into the foundation. But the meteoric rise and subsequent turbulence at Uber provide valuable lessons for entrepreneurs who might not fully understand their customer base.
Growth Strategies

Has Your Business Plateaued? Here's How Companies Like Square and Salesforce.com Have Broken Through.

Instead of fighting for scraps in existing cutthroat markets, produce more creative strategies that open up new frontiers.
Reputation Management

8 Ways You're Sabotaging Your Work Reputation

The quality of your work matters of course, but the small actions you take each day add up to create a bigger picture about who you are.
Thought Leaders

Why You Shouldn't Always Charge to Speak and Write

Doing the work for exposure is how you command a big fee later.
Customer Engagement

3 Ways to Consistently Delight (and Retain) Your Customers

Start by meeting their expectations rather than trying to exceed them.
Contracts

Why Short-Term Contracts Aren't Just for Netflix and Spotify Anymore

With subscription software as a service rising in popularity, short-term contracts are an increasingly good option for B2B businesses.
Networking

16 Tips for Becoming a Master Networker

Who you know makes a huge difference to your success, so it pays to learn how to meet the right people.
Creativity

The 3 Rules Disruptive Artists Follow

Tips for creatives to bend the rules and make money doing what they love.
Customer Experience

How This Company Got Over Screwing Up on Its Biggest Sales Day of the Year

When Valentine's Day deliveries turned into a nightmare for on-demand flower company UrbanStems, a personal touch helped mend relations with unhappy customers.
Customer Retention

Getting New Customers Is Hard!

No one ever said that growing your business would be easy, but here's one mindset shift you can make to find success.
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