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Learning From Mistakes

Advice

NFL Fumbles, Uber Hikes and Other Business Fails

Learn from some recent bonehead moves of leading companies.
Success Strategies

7 Ways to Keep Your Dream Alive When the Going Gets Tough

The biggest barriers to success often are mental.
Business Mistakes

Holiday Pro Tip: Don't Screw Up Your Online Layaway Process

Kmart inadvertently canceled online layaway orders for customers and is scrambling to fix the issue.
Sony

5 Lessons Leaders Can Learn From the Sony Hacking Scandal

Professionals in any industry can learn from the most dramatic story to come out of Hollywood in years.
Leadership

8 Enduring Lessons I Learned From My Clients in 2014

The smartest executives dreamed big, failed well and knew themselves.
Starting a Business

3 Stories on Bouncing Back From Failure

A panel of ambitious entrepreneurs share how they've turned a mistake into an opportunity.
Success Strategies

4 Success Strategies I Took From the NFL to My Business

No matter what game you're playing, the winning formula is preparation, teamwork and a hunger to learn more.
Lessons

The Answers to These 3 Questions Will Get You Through the Low Points

Entrepreneurship is an uncertain path to success but you are guaranteed to learn about yourself.
Customer Service

Comcast Apparently Gets Customer Fired, Breaks Every Rule of Business

This may be the most outrageous example of bad customer service you'll ever hear.
Learning From Mistakes

'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder

A customer service letter addressed 'Dear Mr. Human' follows another dispatch last July in which various automated fields had been left completely blank.
Failure

Celebrating Failure: How to Make a Hit Out of Misses

While many large corporations loath failure, in the startup world it is often celebrated. When failure occurs, here is how to make the most of it.
Entrepreneurs

5 Must-Read Books For Every Entrepreneur

From marketing to leadership, books often provide entrepreneurs the insight they need to make it on their journey. Here we offer up five must-read books for every entrepreneur.
Leadership

7 Ways to Become a Better Leader

Leadership is a skill that can be continually strengthened. Here's how.