Restaurant Business

Restaurant Business

Pittsburgh Eatery Eliminates Tipping; Offers Servers Salary, Health Care and Shares Instead

The upscale Bar Marco in Pittsburgh joins a handful of stateside establishments turning an age-old dining paradigm on its head.
Yelp

Researchers Are Using Yelp to Predict When a Restaurant Will Shut Down

With new software, researchers say Yelp reviews can serve as a crystal ball for restaurant failures.
Legal Issues

Harvard Professor Wages War Against Chinese Restaurant Over Outdated Menu

Business professor Benjamin Edelman notified 'the applicable authorities' after he was reportedly overcharged $4 on an order.
Innovation Now

These Siblings Are Cooking Up America's First Meatless Butcher Shop

No animals were harmed in the making of Aubry and Kale Walch's smash-hit butcher biz.
Driving Business - Driving Success

'Check' It Out: Why This Restaurant Group Began Using a Tableside Payment System

Four Dickie Brennan's restaurants are using a new payment system, and it's a hit with customers and staff.
Small Business Saturday

Restaurants Ask Customers to #DineSmall on Small Business Saturday

As small businesses claim the Saturday after Black Friday, local restaurants are getting in on the action.
Regulations

U.S. Chain Restaurants Will Be Required to Disclose Calorie Counts on Menus

Sweeping new rules form the FDA aim to make people more aware of the risks of obesity posed by fatty, sugary foods.
Holidays

TGI Fridays Is Putting 'Mistletoe Drones' in Restaurants

TGI Fridays in the U.K. has launched drones to force customers to make out. They even have a 'kiss cam' to scope out the action.
Franchise Players

How I Run a Restaurant Franchise With Virtually Zero Turnover

In five years, James Kolzow has managed to build a Pancheros Mexican Grill that makes over $1 million in revenue a year and has a turnover rate of close to zero.
Crowdfunding

There's Now a Crowdfunding Campaign for a Permanent Cat Café in NYC

Good news for cat lovers: a cat sanctuary and tea house is trying to open in NYC, if it can raise $65,000 in startup funds.
Restaurants

Flat Year for Fast-Food Is Bad News for the Restaurant Business

While fine dining visits were up 3 percent from last year, quick-service restaurants fell flat.
Online Reviews

Why This Bay Area Bistro Wants to Be Yelp's Worst-Rated Restaurant Ever

In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
Social Media

3 Out of 4 Negative Tweets Happen While Customers Are Still Inside the Restaurant

Social media provides a new way to deal with disgruntled customers before they even finish eating.
Franchise

Why Chipotle Won't Franchise

The mega-successful burrito chain says it probably won't go the franchising route. Here's why that's a smart move.
Food Businesses

For Restaurant Goers, Authenticity Trumps Hygiene

Forget the public health department: if customers think a restaurant is authentic, they don't care how clean it is.