Voice Quality
Leadership
Leadership: Can You Learn to Communicate and Embody It?
What they don't teach you, but should, in business school.
Marketing
Reverse a Pattern of Poor Sales With Speech Analytics
Track certain certain keywords in sales calls and measure outcomes. This can set the stage for focused coaching.
Leadership
Yes, You Can Appear More Confident When Meeting a Client
If entrepreneurs believe in themselves and their businesses, their enthusiasm can become contagious.
Marketing
7 Strategies to Succeed With That Demanding, Difficult Customer
Understand how to deflect and bypass a client's anger to meet your goals.
Leadership
Is Your Voice a Business Asset or a Liability?
Your company can be judged by how you project its outlook -- literally as you speak.