Customer Experience

How Budget-Conscious Startups Can Put Customers on a Pedestal

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Vishaal Melwani, CEO and co-founder of Combatant Gentlemen, says that operating on a startup budget should never compromise customer service. His e-commerce site focused on men's clothing launched in 2012, but his team is focused on more than just style and cut. Melwani says they're immediately tackling how to expertly connect, communicate -- and wow -- customers while on a shoestring.   

Related: Delivering World-Class Service on a Startup Budget

Edition: October 2016

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